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Brian came to help with both my laptop and desktop computers. He was on time, friendly and courteous. My desktop is running much more efficiently now. The laptop was not repairable. He saved all its data on my exterior hard drive and advised me on a replacement. I called him a few days later with other questions and he answered them all. I am pleased with his service.
I took my laptop in for a problem with slow loading only to find out that the hard drive had gone bad. They were able to replace the drive and have me back up and running very quickly and reasonably priced.
Our PC had viruses that created provocative images, audio commercials that could not be turn off, and opened up additional tabs at will. Those were only a few examples of what was going on. It was out of control to the point that I could no longer use the internet on this computer. I am so grateful for Daniel Bailey and DKB Tech Services. His customer service was great. He was familiar with the problems I was having and gave me an estimate cost over the phone that was very reasonable. We saved our files because he warned that he may have to wipe the hard drive but somehow he was able to fix our problems without doing that. He also uploaded free antivirus software for us. All this was done for the same initial estimate he had given over the phone. I would highly recommend DKB Tech Services to anyone experiencing computer issues. They truly did give our computer new life!
I was offered free service in identifying the issue and hence suggested other alternative to recover data from external hard drive. Thank you for your time and honest feedback.
Cedric was so great. He went out of his way to meet me at convenient locations, and was able to install a new hard drive and reset my BIOS quickly. He is also really nice and very knowledgeable.
GSW did a great job recovery the data off my failed hard drive. I would hire again if I ever need similar services!
Mr. Neufville is a very nice gentleman, he helped repair my computer that contained multiple viruses and wouldn't even turn on because it got so bad. He was quick, reliable, and very reasonable with price. I would absolutely recommend him to anybody in need of a quick repair for there computer.
Even though Secure Data Recovery was not able to decrypt my hard drive after a virus infected it, they were very professional, prompt and courteous. I will highly recommend their services and use them again, should the need arise.
The folks at ECAN worked hard for me to research tech products/gadgets and help me set them up. Im slow to catch onto new technology and didnt know what stuff to buy or how to set it up. They are familiar with a wide range of products including gaming consoles, PCs, smartphones, printers, tablets, etc and how to get all of them hooked up to the internet. They developed a website for my small business and helped me learn how to make my own edits to the site. They also help identify issues with my home network and advised me on the type of modem and router needed to handle all our devices in all the different rooms of our house. The services are customized to what i want and need, and their advice is current and up to date. They are professional computer workers and tutors to help learn how to use tech stuff.
Greg was called to fix a speed issue on my computer. It was determined that some form of virus infected the hard drive and several anti-virus software packages were run to eliminate the threat. Even though he charged me for one visit, Greg came to the house twice and corresponded by e-mail to make certain the problem was resolved. Highly recommended, and will use again for any future issues. Overall, a first rate vendor.
Halley is a professional. He was very accomodating and completed the repairs quickly. He is also honest... when he found that the failure was not the hard drive but only RAM that had gone bad, he called and exlpained that the repair would be less than he had first estimated. I plan to use him any time I need repairs to a computer. B. Jones; Heathsville Va
Cameron was prompt for his appointment. It was quite a task for him to clean up my computer. Every step of the way he considered it a challenge to remove some of the more difficult hidden viruses, etc. and was determined to remove them. My computer is now working a 100% better. You are now my computer repair man and I will gladly refer you to others in need. Oh, did I mention that he does house calls? This was a plus for me. Thank you so much Cameron.
Mr. Jonathan Parham has always been prompt to respond to a help call and is a very hard worker. He is very knowledgeable in all aspects of his career field and stays current. He maintained and repaired or upgraded all of our desktop computers, printers, scanners and related equipment on the network at VCU. He was always courteous and professional in his work and performed more than the minimum required work. A true self-starter, Jonathan constantly looked for ways to help us with our IT needs and improve our systems. He is well versed in all current software and IT systems. He is a loyal employee and is well-liked by his co-workers. We suffered a great loss when his job was cut during the State budget cut-backs. I have over 50 years' experience in management and I would hire him immediately if I could.
My experience with PC doctors was good. I had a hard drive failure and within minutes of posting I had multiple technicians emailing and texting. I did end up using one of the technicians who was helpful and reasonably priceed. The technician came out to my house and loaded my new hard drive and the operating system. He was not able to recover the data but did not charge me for that either. I ended up finding a data company that retrieved all my data off the bad harddrive also a a reasonable price. I would use PC doctors again. I knew that not every tech is able to recover data and the pc doctor tech told me I may be able to get another tech who had better "tools" to retrieve my data.