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If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Hi, I’m Bill. I’ve been working on pianos for a living in the Richmond area since 2008. (Thumbtack app is new for me). 2-year craft trade-school trained (NBSS -Boston, ‘06-‘08). RPT member since ‘08 of Piano Technicians’ Guild. Tuning, all repairs, regulation, rebuilding/restringing/hammers etc., player system repairs/installation and more. Happy to help!
Overview
Hired 8 times
1 similar job done near you
Background checked
1 employee
10 years in business
Business hours
SunClosedMon9:00 am - 5:00 pm
Payment methods
Ask this pro about their preferred payment method.
Services offered
Piano type
Additional service
Voicing
Regulation
Pitch raise
Fix squeaky pedal
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Exceptional 5.0
6 reviews
5
100%
4
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Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Rob N.
Jul 24, 2026
•
Hired on Thumbtack
Bill took time to educate me about the workings of my piano and even helped to find the serial number so we could date the manufacture date to 1904. It sounds amazing now. Highly recommend River City Piano.
Details: Baby grand • Last piano tuning more than 2 years ago • Piano played at least once a week • More than 10 years old
Piano Tuning
Shaellyn Z.
Mar 16, 2026
•
Hired on Thumbtack
Bill responded to my request in a timely manner and was able to schedule for my pianotuning at the timeline that worked for me. He was very professional and knowledgeable and kept me informed throughout the process. I would recommend him without hesitation. Thanks again Bill. May all the works of your hands be blessed.
Details: Baby grand • Last piano tuning more than 2 years ago • Piano played a few times a year • 6 - 10 years old
Piano Tuning
Nathan M.
Feb 20, 2026
Thank you, Bill, for the kind, courteous, and knowledgeable piano service! Bill patiently diagnosed and then expertly adjusted the tones of each and every key on our mid-century piano to perfect pitch. He also repaired a damaged hammer and left no trace or disturbance in his wake. Bill gave new life to a piano whose best days had passed long ago. Highly recommend Bill and River City Piano.
Chuck F.
4 days ago
•
Hired on Thumbtack
Great job. My piano never sounded so good.
Details: Upright • Last piano tuning more than 2 years ago • Piano played a few times a year • More than 10 years old
Piano Tuning
Paula O.
Jul 16, 2026
•
Hired on Thumbtack
Great Job!!!
Details: Baby grand • Last piano tuning less than 1 year ago • Piano played a few times a year • More than 10 years old
Piano Tuning
Credentials
Background Check
William Chubb
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Standard piano tuning in Richmond area is a flat rate: $180
One or two quick fixes included. Pianos that haven't been serviced within the past year or so sometimes have drifted low in pitch and some extra tuning work is needed for stability. This is fairly common and is usually called "pitch raise" by most tuners. If necessary there is a $60 fee for this.
What education and/or training do you have that relates to your work?
Certificate of completion of 2 year Piano Technology program at North Bennet Street School in Boston, MA. (NBSS.EDU)
Registered Piano Technician (RPT) of Piano Technician's Guild.
The field of piano tuning and technical work does not have any official licensing system. RPT status in the PTG is the closest thing to it. An RPT has passed rigorous technical exams on full piano fine-tuning as well as a wide variety of mechanical adjustments (regulation) and various repairs.
What types of customers have you worked with?
I've worked on private customers' in-home pianos as well as churches, schools, performance venues and piano dealers.
