FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have diagnostic fee $75. We offer honest, transparent pricing with no hidden fees. Diagnostic is applied toward repair, and we provide discounts when available. Customers approve the price before any work begins.
- What is your typical process for working with a new customer?
We schedule quickly, arrive on time, diagnose the appliance, explain the issue, and provide a clear price before starting. Most repairs are completed the same day, and all work includes warranty.
- What education and/or training do you have that relates to your work?
We have years of hands-on technical training and continuous education in modern appliance systems. Our technicians stay updated on the newest brands and repair methods.