FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing includes everything! No up charging. Even if you need parts for your vent. Everything is included!
- What is your typical process for working with a new customer?
We like to get to know each and every customer treating them like family. We explain every step of the process and exactly what we are doing and why. We explain the importance of cleaning your vent and go over fire safety tips.
- What education and/or training do you have that relates to your work?
We as firefighters see many fires caused by dryer vents. With over 10 years in the fire service we have the training to keep you safe. Our goal is to prevent fires from occurring.