|Monday||8:00 a.m. to 5:00 p.m.|
|Tuesday||8:00 a.m. to 5:00 p.m.|
|Wednesday||8:00 a.m. to 5:00 p.m.|
|Thursday||8:00 a.m. to 5:00 p.m.|
|Friday||8:00 a.m. to 5:00 p.m.|
BRC Home Renovations
About this pro
The BRC team were an exemplary crew that provided an excellent experience with multiple projects. Being first time home owners they were patient, knowledgeable, and most of all experienced in all completed projects. I highly recommend with an assortment of projects but more specifically what I had completed which were installation of two doors. One was a straight forward craftsman style front door installation and the second being a sliding glass door with an accompanying screen door. Both door installations involved correcting the past owner's errors which BRC had no issue with and even improved upon. Cannot be more pleased. The second project was much more involved and that was the custom build of an approximately 200 sq. ft outdoor deck. The responsiveness to my requests, questions, comments, etc. prior to an agreement was excellent and accommodating. The BRC crew made sure I was satisfied with the design/plans and once an agreement was made they took off with the project. They handled all the permit paperwork (which was a difficult task in itself) but I was never bothered with this. The build went smoothly and when faced with barriers they were able to creatively work around and create alternatives. Big points too for the style and custom look of the deck. It stands out in a good way and the space they were able to create for the less than planned approved build area is an impressive feat in itself. I highly recommend BRC for all projects and they are sure to be my first call if another project comes around in the future. Huge thanks to the entire crew!Jul 7, 2017
Donald and his team (Sam, Philly, and Gary) did an EXCELLENT JOB! We had them pull out our carpeting and install laminate flooring in our upstairs landing and office. They got it done in a little over 1 day which was extremely convenient for our busy schedule. Donald is extremely friendly and professional and his team are extremely hard working. I felt very comfortable having them in my home. The final product is awesome we LOVE it! Will definitely be hiring them again and recommend them to anyone!Feb 26, 2017VerifiedDonald B.'s reply
Thank you both. We could not do what we do without all of the great people on our team. I had a great time finishing up the project with you both and look forward to hearing from you again.
The only good thing I can truly say is that Donald does know his doors. Other than that he was consistently late, the way he spoke to his son, and the quality of work completed was unprofessional to say the least. There were and still are several things wrong with the installation which took way too long to complete. As a customer I do not feel that I should have had to reach out as much as I did to have the work completed once started. I will not be hiring this company again for any further work and I do not recommend them to anyone else who may need doors installed.Jun 2, 2017VerifiedDonald B.'s reply
Hello Nicole, Thank you for your review. I am terrible sorry that you feel the way do about your door installation, I had know idea you were unsatisfied. At no time, from when I met with you and your husband at the home center to order your doors, up to the 2 months after the install, do I remember you saying there was a problem. I met with you and your husband on a saturday morning to make sure the doors were ordered with the correct measurements. That is something I do not normally do because i did not charge you for my time, and made no money on the doors. Our contract's also state we are not responsible for touch up painting needed after the new doors are installed. I did however get a chip of paint, match it, and came back out to touch up the painting. Even then you said nothing of a problem. Two months later you blow me and my company up on here and I just do not understand. I am sorry you were not satisfied, and I will do my best to improve our services.
Very professional. Explained the whole process thoroughly and in detail. Didn't try and upsell me or get me to buy unneeded items. Installation was done in a few hours and it was like they were never there. They did an amazing job and I will be using BRC in the future. Highly recommendMar 7, 2017VerifiedDonald B.'s reply
Thanks to the door manufacturers, it is pretty easy to remove a french door and replace it with a slider. It's just as easy to do the project in reverse. Thanks again Nathan, we had a blast.
Prompt service, quality work and all around good guy!Nov 2, 2016VerifiedDonald B.'s reply
Thanks Therese, we look forward to hearing from you again for your future projects.
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- What should the customer know about your pricing (e.g., discounts, fees)?Our pricing is very straightforward and competitive due to a very low overhead.
- What is your typical process for working with a new customer?We are not into high pressure sales. We give a free proposal by email after meeting with the customer. no pressure.
- What education and/or training do you have that relates to your work?Yes through local trade and vendor education programs.