Browns Mitigation LLC

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Introduction

Browns Mitigation LLC would be a good fit for your needs… 10 years plus experience and certified in Water,Fire, and Odor Control *Can reach me on Facebook@Browns Mitigation Services *

Overview

Hired 24 times

Background checked

1 employee

4 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, and PayPal.

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Great 4.8

23 reviews

5

96%

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4%

Read reviews that mention:

Nadia B.

Mar 30, 2024

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Hired on Thumbtack

I had the pleasure of working with Mr. Devante to repair my carpet that was left unfinished by another contractor. He was very responsive and provided me with a detailed estimate. He worked with my schedule to get me an appointment with two days. He informed me that he has a carpet specialist who will be coming out to do the repair. When the contractor arrived, he was very prompt and professional. Customer service was TOP NOTCH. After the service was completed, he called to ask for my feedback to make sure I was fully satisfied with the job. He also asked if I had any recommendations or suggestions of what he could have done better....This blew my mind because I dealt with many companies, even big Name industries, that never asked for that type of feedback. I'm fully satisfied with the level of service I've received , and I WILL definitely do business with the company again. Thank you, Devate and your team, for providing a WORLD CLASS Customer service and getting the job done!! My family and I thank you!!

Details: Restretch current carpet to fit • Partial replacement • Needs to be reattached to tack strip • Needs re-stretching • 1 room • Commercial

Carpet Repair or Partial Replacement

Vandora p.

Jul 6, 2024

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Hired on Thumbtack

Devante was very knowledgeable and professional. He responded quickly to both my calls and text and was able to come out within 24 hours to inspect and give a quote. Throughout the entire process he communicated well and fast.

Details: 5 rooms • 501 - 1,000 sq ft • Stairs • Room(s) not in a rectangular or square shape • Plush • No, I do not need the professional to move any furniture • No, I will dispose of the carpet myself • Residential

Carpet Removal

Sasha M.

2 days ago

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Hired on Thumbtack

Details: Patch damaged drywall • 1 room • Wall(s) • Residential

Browns Mitigation LLC's reply

Drywall Repair and Texturing

Erica w.

Apr 22, 2023

·

Hired on Thumbtack

Details: Bedrooms • Restore area • As recommended by professional

Browns Mitigation LLC's reply

Water Damage Cleanup and Restoration

Shari O.

Mar 26, 2024

From the moment I reached out to Brown's Mitigation Service, I was met with professionalism and a genuine concern for my situation. Dealing with the aftermath of water damage can be incredibly stressful, but the team at Brown's made the process as smooth as possible. Their response time was impressive. Within hours of my call, a team was at my home, fully equipped to assess the damage and start the mitigation process. They were thorough in their assessment, taking the time to explain the extent of the damage and the steps needed to rectify it. This level of transparency was comforting and helped set realistic expectations for the repair timeline. The quality of their work was outstanding. The team was meticulous in their approach, ensuring that every area affected by water damage was treated, cleaned, and restored to its original state, if not better. They also took preventive measures to avoid future issues, which speaks volumes about their commitment to not just repair but improve. Communication throughout the process was excellent. I was kept informed at every stage, from the initial assessment to the final walkthrough. Their customer service is commendable, always available to answer questions and alleviate any concerns. Pricing was fair and competitive, considering the high level of service provided. The estimate was detailed, with no hidden charges, and the final cost was in line with the initial quote. What stood out most, however, was the team's professionalism and empathy. They understood the emotional toll such situations can take on a homeowner and went above and beyond to ensure the process was as stress-free as possible. Brown's Mitigation Service exceeded my expectations in every aspect. Their expertise, efficiency, and empathy made a difficult situation much easier to manage. I highly recommend their services to anyone in need of mitigation and restoration. It's comforting to know there are reliable professionals like Brown's ready to help when disaster strikes.

Browns Mitigation LLC's reply

Credentials

Background Check

Devante Brown

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Will charge a inspection fee same day as I come inspect.
What is your typical process for working with a new customer?
Mitigation usually takes a day or two, depending on how big the job is. Will do reconstruction as well.
What education and/or training do you have that relates to your work?
IICRC, Certified In Water, Fire, And Odor Control

Browns Mitigation LLC

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