|Monday||9:00 a.m. to 8:00 p.m.|
|Tuesday||9:00 a.m. to 8:00 p.m.|
|Wednesday||9:00 a.m. to 8:00 p.m.|
|Thursday||9:00 a.m. to 8:00 p.m.|
|Friday||9:00 a.m. to 8:00 p.m.|
|Saturday||9:00 a.m. to 8:00 p.m.|
Ideal Organizing Solutions LLC
About this pro
I dealt with Jessica and Lisa on this project and I really enjoyed working with Jessica who was insightful and gave me so many ideas and tips and tricks to organizing. She understood my needs and asked about what works best for me in my home business and allowed that to play a role in how the space was organized. Lisa wasn't punctual at all on the first or last day otherwise I would have given this a 5-star rating. Lisa was great to work with, but seemed a bit frazzled at times when I was working with her. Overall the price of this service wasn't quite worth the value (we still didn't have anything cleaned) but I was happy with how things were organized. My suggestion is that during the free consult, sit down with the customer and probe a bit further about their lifestyle as well as outline a plan of what will be organized. Having said all of this — I want to say again Jessica was excellent and I would hire her again in a heartbeat.Apr 7, 2018VerifiedTria P.'s reply
Hello Ms. Broadnax! Thank you for your taking the time to post a review for IOS and for speaking with me on April 4th about some of your review comments. I very much appreciated the opportunity to communicate to you that Lisa, your lead organizer, seemed frazzled because she was a bit under the weather that day. You and I were also in agreement that IOS service procedures and processes were communicated to you during our 3.27 consultation, in our IOS estimate, and during our phone conversation on Easter Sunday. You commented during our conversation that you had not remembered some of our communications. We also agreed that you did receive value in choosing IOS to help sort, remove unwanted belongings, and to organize kept belongings to their most proper and efficient place. The IOS team provided you with 16 hours of complementary service(seven hours on 4.2, eight hours on 4.3, and one hour on 4.10). Lastly you agreed that IOS was not given the opportunity to do the final deep cleaning. We completed your project in three and a half days(estimated completion time was four days). Our IOS team will always clean in any areas worked prior to the final organizing process. You and I agreed that we discussed the final clean could not be completed until the sorting and organizing was complete. We are very grateful for the opportunity to have served you and your family. Let us know if we can be of service in the future. Thank you Tria Presher IOS, LLC
Very pleased with the service provided by this company.Mar 29, 2018VerifiedTria P.'s reply
Thank you, we really appreciate your feedback!
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- What should the customer know about your pricing (e.g., discounts, fees)?We charge an hourly rate for projects taking two days or less and a lump sum rate for projects taking longer.
- What is your typical process for working with a new customer?We like to begin with a phone, photo or in person consultation. We then provide you with a personalized plan and quote.
- What education and/or training do you have that relates to your work?We are certified by NAPO the National Association of Professional Organizers.