FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Property Management: Our property management fee is a flat rate, clearly listed on our website, regardless of the rental price. Abrams Realty offers a price match guarantee! We are confident in our services and pricing, and we will match any lower rate from a local competitor. Contact us for details! **No Gimmicks, No Add-Ons:** Unlike many competitors who offer gimmicky pricing and add-ons, we provide straightforward, transparent pricing. Let us show you how we deliver exceptional value without hidden costs! **Home Buyers:** Our services come at no cost to you. The seller covers our fee when you purchase your home. **Home Sellers:** Our rates are negotiable, ensuring you get the best value for our top-notch services. **ASK ABOUT OUR MILITARY DISCOUNTS!**
- What is your typical process for working with a new customer?
**Property Management Services:** - **No Hidden Fees:** We have no junk fees, start-up fees, inspection fees, admin fees, advertising fees, or maintenance coordination fees. - **Extensive Advertising:** We promote your property on the local Multiple Listing Service (MLS), AHRN, Military.com, Craigslist, Zillow, Hotpads, Trulia, social media, and over 900 other websites, including direct marketing to Military and NATO communities. - **Quick Turnaround:** We rent and sell properties quickly. While we provide recommendations, you set the rental price. Our average time to rent or sell is within 14 days, with a goal of just 7 days. Our reviews speak for themselves! - **Financial Management:** We excel in comprehensive financial management and maximizing the full potential of your property. - **Thorough Tenant Screening:** Our tenants undergo a rigorous application process including credit checks, criminal background checks, eviction history, rental history, and employment verification. Owners are involved in tenant selection. - **Exceptional Customer Service:** We offer excellent customer service with personal attention to detail. Locally owned and operated, we are highly experienced and dedicated to client satisfaction. **Our Property Management Services Include:** - Monthly financial accounting - Quality property maintenance - Cost control - Inspection services - Problem evaluation - Vacancy leasing - Advertising and marketing of property vacancies - Property showings - Application and tenant screening - Eviction and small claims management
- What education and/or training do you have that relates to your work?
Our entire staff is fully licensed and completes several hours of continuing education each year. Additionally, we participate in local and national training seminars to stay at the forefront of the industry. We take pride in our dedicated property management team, which operates independently from our sales staff. This means our property managers are full-time professionals with dedicated office hours, focused solely on managing your property. Our sales agents are also full-time, highly experienced, and fully licensed. They benefit from the robust support of our marketing department, legal compliance from our broker, and a strong network of agents with active buyers.