I learned of and hired Chris from another Home Service Advisor but felt that other need to know about this quality contractor, so with that up front, here's my review.
Project: Upgrade an Electrical Panel or Wiring
This review is a long time in coming. I had been searching for an affordable electrician to replace a breaker panel that was on its last legs. I called an electrician from a highly rated company to diagnose and perform some emergency repairs. Seems our panel was on borrowed time. Several breakers were burned, cracked and yet another was buzzing in an unpleasant manner. The offending breakers were replaced and the verdict was that the main bus bars were just not providing good electrical contact. I needed a replacement panel. I got an estimate from another person in that company. A lot of discussion took place between the estimator and his company. Photos of the location and service were taken and e-mailed. I was floored by the magnitude of the estimate and the associated re-work that needed to be done to replace the panel and bring it up to code. Everything from an outside service meter mounted above the deck to the water pipes that passed the panel were all offending and needed to be relocated. We were assured that no inspector would sign off on a replacement panel without these accompanying modifications to the house. We followed with a few more word of mouth recommendations and finally reached an impasse when we found someone who would do it on the cheap if we purchased all the supplies. He was honest enough to admit that he was not a licensed electrician. I had used HomeAdvisor in the past and felt it was time to stop Yelping and get someone in who had been screened - qualified, licensed, insured, etc. HomeAdvisor gave us 3 leads. Chris Livingstone (we later connected that sense of humor with the Dead Rock Contracting name) and his helper, Mike quickly responded to our job description request. From the start, Chris listened to our description of the failure mode, what work had been done already, and our concerns about wanting to have this job done with the appropriate permits and final inspection. He was knowledgeable and had a background that enabled him to make informed decisions on what was required and what was fine if the job was a swap out panel replacement. He thoroughly checked our electric service meter, panel, and water lines. He gave us an estimate with our choice of two top name brand panels. When he said the whole house surge suppressor was included, not an option, I was completely surprised. That suppressor was a $350 option on our first quote. We asked for the panel brand, suppressor and building permit and inspection to be included on the contract. He seemed a tad amused and put it in writing. We were really impressed. So, we started with our wish list. We wanted to replace our dead front post lamp. No problem, do you want to save some labor cost and dig the 18" trench ourselves (yes, and he would run the wires inside of conduit). We have a dead roof mounted ventilator. Can you replace that too? "Sure, do you want to pick out your own fan or should I?" Wow, flat rate install prices as options. We loved it. A week later he arrived as scheduled and got to work. "No power for a couple hours, OK?" And with his head mounted flashlight he got busy in our basement. We felt really comfortable with Chris and Mike working together. Panel complete in less than one day, return visit to finish with the attic fan and deal with an unforeseen beam that prevented fishing a replacement circuit through our basement ceiling for the post lamp and he was done. Bottom line, the work was done neatly, quickly and on budget. We felt that we were in good hands. As a bonus, the County Inspector arrived and put his inspection certificate on the panel. Chris's work passed inspection on the first visit! Good guy, always returns texts, super polite and will definitely keep his card handy should we need his services again. Thanks so much Chris and Mike!
David and Erica - Hamilton, VA