FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer clear, flat-rate pricing whenever possible, so customers know the total cost upfront—no hidden fees. Our prices include labor, truck, fuel, and basic equipment. We also provide first-time customer discounts, referral discounts, and seasonal specials. Any additional services are discussed and approved before work begins.
- What is your typical process for working with a new customer?
We start with a quick call or text to understand the job details. After that, we provide a guaranteed quote and schedule a time that works best for the customer. On moving day, our team arrives on time, completes the job efficiently, and ensures everything is handled safely and professionally.
- What education and/or training do you have that relates to your work?
Our team is trained in proper lifting techniques, furniture protection, loading strategies, and safe transport practices. We focus on preventing damage to both items and property while working efficiently.