FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I wanted to let you know that as we're nearing the end of the job, there might be some extra charges involved. These charges could be for additional services or materials needed to meet your specific requirements. I want to be upfront and transparent with you, so before moving forward with any additional work, we'll have a discussion about these charges. It's important to me that we're on the same page and that you have a clear understanding of any potential extra costs. If you have any questions or concerns about these possible charges, please feel free to ask. I appreciate your trust and cooperation throughout this project, and I want to ensure your satisfaction. Thank you for your understanding
- What is your typical process for working with a new customer?
When starting to work with a new customer, here's what I typically do: We have an initial conversation to understand your needs. I provide a proposal with clear terms and pricing. We collaborate closely throughout the project, keeping communication open. I deliver the final service. I offer support even after the project is complete to ensure your satisfaction.
- What education and/or training do you have that relates to your work?
Dear Clients, I want to let you know that I have the knowledge and training needed to provide you with great service. I have received specialized education and certifications in my field, which means I have the skills and expertise required. My previous projects have given me experience and problem-solving abilities, and I prioritize safety through relevant training. Your satisfaction is important to me, and I'm committed to delivering the best results.