FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing depends on the size and details of each project, since every job is different. We always provide clear, upfront estimates before any work begins, so there are no surprises or hidden fees. Discounts may be available for larger projects or returning customers. Feel free to reach out anytime for a quote based on your specific project.
- What is your typical process for working with a new customer?
Our process starts with discussing the customer’s project, goals, and specific needs to fully understand the scope of work. From there, we provide an estimate and answer any questions before scheduling the job. Once everything is confirmed, we complete the work efficiently while maintaining open communication throughout the project to ensure customer satisfaction from start to finish.
- What education and/or training do you have that relates to your work?
Our experience comes from hands-on training and real-world work in the field, with a strong focus on quality craftsmanship, attention to detail, and industry best practices. We continuously build on our knowledge through practical experience and by staying up to date with current methods, materials, and standards to ensure every project is completed professionally and efficiently.