FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We keep pricing simple and transparent. We charge by time and pass through materials and parts at cost. If extra time, materials, or specialty parts are needed, we’ll always let you know in advance—no surprises. We also offer membership discounts for recurring seasonal maintenance.
- What is your typical process for working with a new customer?
We start with a quick chat, text or call to understand your project. From there, we’ll give you an upfront estimate and confirm scheduling. On the day of service, our techs arrive on time, in uniform, and ready to work. We complete the task, clean up thoroughly, and leave you with a clear summary of what was done and any recommendations for future maintenance.
- What education and/or training do you have that relates to your work?
Our team is made up of experienced home maintenance professionals, each with backgrounds in construction, carpentry, electrical, plumbing, and general handyman services. We train our techs on Para’s Whole Home Checklist, safety protocols, and customer service so you can count on consistent, professional results.