FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We are open to listen to our customers' needs and negotiate in the best way for everyone, our vision is satisfaction for our customers, satisfaction for our employees and satisfaction for our company. Our prices are based on our quality of service, we guarantee 100% quality, if the customer is happy, so are we.
- What is your typical process for working with a new customer?
We at Shining Cleaning seek to understand each client's need and perform it in the best possible way. We maintain good communication before performing the service, verifying what the customer needs, after this procedure we perform the contracted service and always after the completion of all our services, we verify with each customer all the details he asked for, making a check out and We only finalize after customer approval. This makes our company much more rewarding for everyone.
- What education and/or training do you have that relates to your work?
Our teams have been working in the cleaning business for more than 3 years with many satisfied customers, we are trained to adapt to the needs of our customers and always deliver the best is what is asked of us.