What should the customer know about your pricing (e.g., discounts, fees)?
We make it very simple. Each of the gals has a notebook/laptop. We go to our website and pay for it right there at the end of the session. . It takes credit cards, paypal, check, or cash. we go over the invoice with them so everything is very clear. It is very basic.A 5th grader could do this. but we give you a copy of the invoice and we keep one..
What education and/or training do you have that relates to your work?
Sure, I am always on the computer, looking at different cleaning businesses and see how they do things, etc.
How did you get started doing this type of work?
I had to quit my old job and ways as I have cervical and neck problems. Turned my life around as I have always been in the trades or working with my hands. I am glad it happened, I seem to enjoy life more and much less stress free. I love the people I work with.
What types of customers have you worked with?
Houses and businesses. We do All kinds. But mostly houses and local businesses on the Eastside and Seattle areas. Just your basic cleaning, vacuuming, dusting, Kitchen floors, countertops, bathrooms, tubs, toilets, We do not leave a stone untouched! We ask the Client if there is any extras he/she wants done first.. We always try to make it cheap as possible for you but at the same time you have to remember and respect we are running a business and that has many costs behind it.
Describe a recent project you are fond of. How long did it take?
I cannot think of one that I am not proud of. If it is not right, we will fix it or reimburse you until you are happy. We never leave a unhappy customer! We have gift certificates we give out on special occasions. Some just because they are great clients and secondly if something did go wrong, we make sure we give them one.
What advice would you give a customer looking to hire a provider in your area of work?
Make sure the company is licensed and insured. Has at least 5 years experience. Has a website and call them to make sure they are real.
What questions should customers think through before talking to professionals about their project?
Once you do business with us for a few months, you get to know how we work and what we value to make us different. You will like us!