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Gotta Move

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About
At Gotta Move, we understand that moving can be one of life’s most stressful events. That’s why we’re dedicated to providing a seamless, hassle-free experience from start to finish. Our team of experienced professionals is committed to treating your belongings with the utmost care and respect, ensuring they arrive safely at their new destination. Why Choose Us? 1. Reliability and Trust 2. Expertise and Experience 3. Comprehensive Services 4. Customer-Centric Approach 5. Competitive Pricing Let us handle the heavy lifting so you can focus on starting the next exciting chapter of your life.
Overview

Hired 5 times

Background checked

8 employees

4 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Apple Pay, Cash, Credit card, Venmo, and Zelle.

Services offered
Types of furniture

Desk or table

Bed frame

Chair

Entertainment center or tv stand

Additional services

Pick up and deliver furniture

Disassemble existing furniture

Haul away existing furniture

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Good 4.0

5 reviews

5

60%

4

20%

3

0%

2

0%

1

20%

pro avatar
Madiha K.

Dec 21, 2024

•

Hired on Thumbtack

I recently used Gotta Move, and I couldn’t be happier with their service. From start to finish, they were professional, efficient, and incredibly friendly. The team arrived on time, carefully handled my belongings, and made sure everything arrived at my home in perfect condition. If you’re looking for a reliable and stress-free moving experience, I highly recommend John.

Details: Just a few things • Movers + truck(s) • 5 - 10 miles • Load flat; no stairs or elevator • Unload via freight elevator

Local Moving (under 50 miles)
pro avatar
Halleigh D.

Oct 18, 2024

•

Hired on Thumbtack

Gotta move completed a longer distance move for me from the peninsula to north of Seattle. They came prepared, were communicative and professional. They had all moving supplies with them and completed the move efficiently and timely. They wrapped my belongings and took great care. They gave a breakdown of costs prior to moving and did an overall amazing job. I would highly recommend them, and will be using them again if I move in the future. Thanks Gotta Move!!!

Details: 1 bedroom home • 21 - 40 boxes • Load flat; no stairs or elevator • Unload via passenger elevator • 50 - 100 miles

Long Distance Moving
pro avatar
Julia B.

Oct 17, 2024

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Hired on Thumbtack

I am very impressed with these guys! They came prepared with wrap, dollies, blankets and tools. They liberally wrapped all of my belongings, did an steller job of packing the truck and unloaded my belongings with confidence and care. Highly recommend! Tip them well... they deserve it!

Details: 2 bedroom home • 5 - 10 miles • Load flat; no stairs or elevator • Unload via freight elevator

Local Moving (under 50 miles)
pro avatar
Mike K.

Aug 31, 2024

•

Hired on Thumbtack

The movers were very professional and courteous and arrived on time. I wasn’t happy about the cost!! $450.00!!- for 2 hours!! Hidden charges for there time traveling to my home, I missed that on the contract!!!

Details: 1 bedroom home • Less than 5 miles • Equipment moving • Load via stairs • Unload via stairs

Local Moving (under 50 miles)
pro avatar
Tiffany S.

Aug 4, 2024

•

Hired on Thumbtack

I booked this company about 10 days in advance. They were very communicative and per discussion sounded very efficient. Said they could pack and move a 2 bdrm house in one day. Then 2 days before the move they said they would arrive at noon on the scheduled day. That seemed way too late to me to get the job done in one day. But I trusted they were professional. The night before our move, they cancelled on me at 8:15pm. I was expecting them to help pack and they were bringing a truck. They asked if we were flexible on the date… which is ridiculous. Turns out they were in another state the day before and couldn’t make it back in time. The manager/scheduler should have known well in advance that the timeline would be impossible. This caused major inconvenience, as I had to scramble to find a truck to rent and help to haul boxes on the day of my move.

Details: 2 bedroom home • 31 - 50 miles • Load via stairs • Unload via stairs

Gotta Move's reply
Dear Tiffany, We sincerely apologize for the inconvenience you experienced with our service. We understand how stressful moving can be and regret that we did not meet your expectations. Our goal is always to provide efficient and reliable service, and we clearly fell short in this instance. We apologize for the late notice and the scheduling issues that led to the rescheduling of your move. This situation was an oversight on our part, and we are taking steps to ensure it does not happen again in the future. In the moving industry, it’s not uncommon for jobs to turn out larger than anticipated, which can impact subsequent schedules. However, we should have managed this better and communicated any potential delays well in advance. We value your feedback and would like to make it right. Please contact us directly, so we can discuss how we can compensate you for the inconvenience caused and find a way to regain your trust. Thank you for bringing this to our attention. We hope to have the opportunity to serve you better in the future. Best regards, John Gotta Move
Local Moving (under 50 miles)
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Erzhan Umarov

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