I've been in the repair business for quite sometime, as a Yacht Broker I have always worked on boats, and for over 4 years have gotten into appliance and home repair, which I am thoroughly enjoying as you have a lot more room to work in and around.
My areas of expertise are appliance installation and repair, light carpentry, electrical, furniture assembly, pluming and more
Overview
Hired 113 times
Background checked
1 employee
16 years in business
Business hours
SunClosedMon10:00 am - 5:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, PayPal, Square cash app, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2024
Services offered
Appliance type
Washer / dryer
Refrigerator
Oven / stove
Dishwasher
Power source
Electricity
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Great 4.7
40 reviews
5
90%
4
3%
3
2%
2
0%
1
5%
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Read reviews that mention:
Jeff B.
Apr 29, 2023
•
Hired on Thumbtack
We couldn't be more pleased! Jerry did a wonderful job from start to finish! We contacted him about appliance repair and he responded the same day. He said he could take care of our problem and he would be at our home the next day. When he arrived he was very professional and efficient, he got the job done with ease. He is a great guy and he is gifted with a great mind for fixing anything broken. If you are looking for some assistance around the house do not hesitate to hire Jerry.
Details: Refrigerator • LG • Residential
Appliance Repair or Maintenance
Deborah M.
Jun 17, 2024
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Hired on Thumbtack
Jerry did a fantastic job for me. He responded to my enquiry immediately and then came out the next day and not only fixed my problem, but also changed a filter for me in a totally different appliance, and left me with some plumber's clay. I couldn't be happier with his work and responsiveness!
Details: Oven or stove • Whirlpool • Residential
Appliance Repair or Maintenance
Leslie W.
Feb 6, 2024
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Hired on Thumbtack
Jerry was hired to fix my icemaker and dryer. He fixed my icemaker in 3 or 4 minutes! I am so happy!! The dryer was a bit more of an issue when he got into the job. Jerry offered choices on how to proceed. He even researched the bulkhead that night and called me. He wanted to make sure I ordered the correct part at the best price. I will have him complete the repair and hire him for future repairs.
Details: Washer or dryer • Maytag • Residential
Appliance Repair or Maintenance
Kayla H.
Mar 2, 2024
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Hired on Thumbtack
Jerry responded shortly after I messaged him and came the next day as soon as he is available. Great communication and did the repair so quickly. He also go extra miles to make sure there are no other issues. All these with a very reasonable charge. Very smooth experience!!
Details: No, repair is not urgent • No, the building is not currently flooded • Burst pipes • Sink • House
Plumbing Pipe Repair
Tom B.
Nov 23, 2023
•
Hired on Thumbtack
Everything worked as expected. Installation was done quickly and the quality was high. My wife was very pleased to have a working dishwasher for Thanksgiving!
Details: Built-in under-the-counter (traditional) • Yes, there is access to both an outlet and a drain • Yes, materials and parts will be provided • Home
Dishwasher Installation
Credentials
Background Check
Jerome Koch
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
I try to keep it simple and fee's are based on time and materials - I use an App called 'Time Clock Pro'. I clock in when I start, if I need a break I can hit pause, and I clock out when I'm done.
The app tracks the Time and Date and calculates the amount due instantly.
I charge for an initial Service call but only once, unless there is a great distance I have to travel, then mileage kicks in for subsequent visits.
Some repairs require 2 or more visits either because Parts are required or it could be because of curing times for certain materials i.e. putty / mortar.
What is your typical process for working with a new customer?
I like to have a conversation with the customer before we meet to confirm the scope of the work being requested, sometimes that helps as I can have parts in hand when I arrive for a repair, if it is a pretty straight forward job I'll show up at the agreed time and get it done.
If the job is more complex, I prefer to meet with the customer and go over everything required - that helps both of us, as I can gain a better understanding of the job as well arriving better prepared for the undertaking and the customer will have a clearer picture of what is all involved before and during the course of the services being provided.
What education and/or training do you have that relates to your work?
As a young man I took an apprenticeship as a sheet metal mechanic. In the boat Business when selling a large boat it typically has to be surveyed and you can learn a lot from the Surveyors as to why some equipment malfunctions or fails - how some things get damaged from the elements and or being in a Salt Water environment. I've also worked with several other tradesmen through the years of which you learn from as well.
I've always had a project on the go, whether it be refinishing furniture, fixing my own appliances, creating works of art using different mediums like carving rock and wood, casting epoxy resins and cement and by experimentation I've learned a lot.
