FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is clear and competitive. We provide detailed estimates that break down all costs—no surprises. 1. Estimates are free. 2. Discounts may be available for larger jobs, repeat clients, or referrals. 3. No hidden fees, but added costs may apply for changes. 4. Payment includes a deposit upfront including design, with the rest due as the job wraps up.
- What is your typical process for working with a new customer?
We keep things simple and transparent: 1. Consultation – We meet to learn your vision, needs, and budget. 2. Design & Planning – We finalize materials and layout with your input. 3. Construction – Our team gets to work, keeping you updated along the way. 4. Completion – Once you're happy, the balance is paid and the job is done!
- What education and/or training do you have that relates to your work?
We combine formal training with hands-on experience: 1. Team members hold certifications in project management, carpentry, design, OSHA safety, and more. 2. Over 5 years of experience managing and completing remodeling projects. 3. Ongoing training to stay current with materials and techniques.