FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I believe in transparent, honest pricing with no hidden fees. I provide clear upfront estimates based on the specific devices you need installed. Currently, I am offering a 10% discount for all first-time customers on Thumbtack to help build my local reviews!
- What is your typical process for working with a new customer?
We start by reviewing the project details and photos. For smaller jobs, we can usually estimate the scope and pricing based on photos before scheduling. For larger or more detailed projects, we may schedule an on-site visit to inspect the space, confirm the scope, and estimate the time, materials, and cost more accurately. If the project is approved and scheduled, the on-site estimate fee is waived or applied toward the job. If we do not move forward after the visit, a standard visit fee applies for the time and travel. Our goal is to keep the process clear: review the scope, confirm the plan, agree on pricing, and complete the work cleanly and safely.
- What education and/or training do you have that relates to your work?
Our background comes from hands-on experience in house flipping and preparing homes for sale. We worked on property improvement projects for a real estate company, helping get homes ready before listing or sale. This included cosmetic repairs, wall repairs, painting, basic installations, cleanup, and general punch-list work to make the property clean, functional, and market-ready. That experience helped us develop a practical eye for detail, efficient project planning, and a clear understanding of what it takes to prepare a home for everyday use, move-in/move-out, or sale.