FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is straightforward, competitive, and based on the type of pest, severity of the infestation, and size of the property. We always provide clear, upfront estimates before starting any work—no hidden fees or surprise charges. We offer discounts for recurring maintenance services, multi-treatment packages, and referrals. Our goal is to provide effective, affordable solutions that fit your budget while delivering high-quality results.
- What is your typical process for working with a new customer?
Our process starts with a thorough inspection of your property to identify the root cause of the pest issue-not just the visible symptoms. We carefully assess entry points, nesting areas, and conditions that may be attracting pests. Once we understand the core of the problem, we create a tailored treatment plan designed specifically for your situation. We walk you through our findings, explain the recommended solution, and answer any questions before getting started. From there, we carry out the treatment using effective and safe methods, and provide guidance on prevention to help keep pests from returning. Our goal is to deliver long-term results, not just a temporary fix.
- What education and/or training do you have that relates to your work?
We are licensed through the Washington State Department of Agriculture (WSDA) and have completed the required training related to our field. This includes education on proper handling procedures, safety protocols, and regulatory compliance. We adhere to all applicable guidelines set forth by the Environmental Protection Agency (EPA), ensuring that all materials are managed, stored, and applied in accordance with federal and state regulations. Our training emphasizes environmental safety, personal protective measures, and responsible use practices to maintain compliance and protect public health. We stay up to date with current regulations, industry standards, and best practices by participating in continuing education courses, attending relevant trainings, and regularly reviewing updates from WSDA and EPA to ensure ongoing compliance and professional development.