FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our prices vary per project depending on type/height and pitch of roof, Linear footage of gutter/Square footage of roof. Custom Areas and Design, Type/Size of Gutter and Gutter Cover. Our cost of materials needed to repair existing damage will also vary but is always the homeowners choice. This is why an initial inspection is needed before quote is given.
- What is your typical process for working with a new customer?
First, we collect as much information as we can from the client over the phone to access their specific needs. Second, we send out a field technician to do a cost free inspection of the project site so we know what will be needed to fix and prevent further water damage. After this we are able to supply the clients with a few options that fit their needs AND their budget so that they can choose the best option. When this is accomplished we move ahead at a scheduled time to come out and complete the work, giving our clients what they deserve! An end product that fixes the problem they have from a reputable company who knows what they are doing!
- What education and/or training do you have that relates to your work?
We are the only certified MasterShield Dealer in Washington State. Our installation teams are trained professionals with decades of experience in the industry. We DO NOT subcontract our jobs. Our Installation Leads are well versed in Gutter and Gutter Cover Installation, Roof Repair and Installation, Carpentry, Waterflow expertise and have up-to-date safety training. Our field techs have completed training on the following roofing product and are well versed on installations procedures, building codes and warranty coverage GAF CertainTeed Owens Corning Versico SolaTubes Velux MasterShield Gutter Protection LeafRelief