FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on the type of installation, wall material, and any additional services requested. The quoted price includes professional TV mounting into studs, proper hardware, and a clean, secure installation. Additional services such as cable concealment, soundbar mounting, or mounting on concrete or brick may affect pricing. There are no hidden fees, and all details are discussed upfront before work begins.
- What is your typical process for working with a new customer?
Our process is simple and straightforward. We start by discussing your TV size, wall type, and placement preferences. Once we understand your needs, we provide a clear quote and schedule a convenient time. On the day of installation, we arrive on time with the proper tools, securely mount the TV into studs, manage cables neatly if requested, and make sure everything is level and clean. Before we leave, we walk you through the setup and confirm you’re happy with the final result.
- What education and/or training do you have that relates to your work?
Our work is based on hands-on experience, professional installation techniques, and safety-focused practices. We are trained in proper stud mounting, weight load considerations, and secure hardware installation for TVs of all sizes. We stay up to date on mounting standards, wall types, and manufacturer guidelines to ensure every TV is installed safely and correctly.