FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
What should the customer know about your pricing (e.g., discounts, fees)? My pricing is transparent and competitive, tailored to the specific needs of each project. I offer detailed estimates upfront to avoid any surprises. While I strive to provide value at every price point, quality of work is my priority. I occasionally offer discounts for repeat customers or larger projects. All potential fees, such as for urgent services or special materials, are discussed openly before any work begins.
- What is your typical process for working with a new customer?
The process begins with a thorough consultation, either over the phone or in person, to understand the customer's needs and project scope. I then provide a detailed estimate and timeline. Upon agreement, I schedule the work at a time that's convenient for the customer. I believe in clear communication throughout the project, ensuring the customer is informed and satisfied with the progress.
- What education and/or training do you have that relates to your work?
I have completed professional training in carpentry, electrical work, and plumbing, alongside certifications in specific areas like HVAC systems and energy-efficient installations. Continuous learning is a part of my work ethic, ensuring I stay up-to-date with the latest techniques and safety standards.