Copacabana Cleaning

Kirkland, WA

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About this pro

How does your business stand out?

What separates us from other cleaning companies is our hard work, attention to detail and years of experience in providing customers with the best quality work! We are a licensed and insured company. Take 20% off your first cleaning!

What do you enjoy about the work you do?

I like to see how satisfied our customers are with it. It's very rewarding, I also love meeting new families and know somehow I can help them to keep their homes an even more pleasant to live!

Location

Kirkland, WA 98033

Background check

Complete

Years in business

17

Number of employees

10

Times hired on Thumbtack

116

Reviews

74 Reviews
  • Thumbtack Customer Aug 14, 2017
    After interviewing a few housekeepers, I went with Vagma (Copacabana Cleaning) because she is very professional and is excellent at communicating. She came to my home for a walk through and gave me a written quote. Her quote included everything that I wanted to be done, plus a couple of small requests. Her crew is always on time and very friendly.
  • Andre B. Jul 23, 2017
    House Cleaning
    Verified Review
    We feel so lucky that we found Vagma and her team on Thumbtack! We hired them about two months ago to clean our 3200 square foot home every two weeks and are so happy with the results. They do an exceptional job with the cleaning and are incredibly fast! I'm always impressed and surprised that they can do such a good job in such a short amount of time. Vagma is very responsive to any questions or requests and is always extremely courteous and pleasant to talk to. We highly recommend Vagma and her team to anyone who is looking for a professional, friendly cleaning service for their home.
    Vagma K. Jul 23, 2017

    Thank you for your business and for your thrust on us to clean your home. We really appreciate your feedback and we will always do our best to keep you happy with the job that we provide to your family. Best regards. Vagma Ketterer.

  • Jennifer S. Jun 22, 2017
    House Cleaning
    Verified Review
  • Callie J. May 11, 2017
    House Cleaning
    Verified Review
    We love Vagma and her team. They pay close attention to detail and are wonderful to work with, offering flexibility and accommodating to added requests as needed. Highly recommend!
  • Kirsten M. May 5, 2017
    House Cleaning
    Verified Review
    Great experience all around. Vagna came out the same day I called for in in-person walk-through and detailed quote. I could tell that she knew her stuff by the things she looked at as we were visiting each room, it was a little embarrassing because my last cleaner left us in the lurch and she could tell! I was impressed. She was very flexible and was able to get me on her schedule right away (we had a last minute house guest coming the next week!). Her team arrived right on time and finished the job within the time promised (just a few hours before my guests were scheduled to arrive). Even-though we did a walk through, I was still surprised with all the extra things they cleaned that I did not expect. The house looked amazing and her price was great! I had hired Copacabana Cleaning for a one-time clean, but we are now using them every month!
  • Janie S. Apr 10, 2017
    Great Service
    We've been very pleased with Vagma and her team. They are very reliable and very thorough. I like that they really pay attention to detail and the house looks perfect every time they come.
    Vagma K. Apr 20, 2017

    Hi Janie I want to thank you for your feedback and also for your business. Best wishes! Vagma Ketterer.

  • Heather G. Apr 7, 2017
    House Cleaning
    Verified Review
    So far Copacabana has cleaned our home three times and it has been fantastic each time. Vagma is very professional and responsive and came to our home to assess our house and provide an estimate for the work. The first clean is a deep clean, and they clean everything. Everything. Even the inside of drawers. The house looked awesome when they were done and the ladies who came were very very nice. It was easy to hire them for regular monthly cleanings after seeing the job they did initially. Today they cleaned for the third time and once again, they did a fantastic job. Caroline and Juana did such a great job and I think they've done an even better job than the other teams (although they have all been great), and I say this because they even washed some of our dishes!! I thought that wasn't included normally but it was done! We had a very dirty pot that I thought I was going to throw away but whoever cleaned it made it look brand new again ha! I also love how they rearrange and organize things and tidy up in that way too. The first visit, we couldn't find a few things at first but that's ok. :) I will continue to hire them! Thank you!
    Vagma K. Apr 9, 2017

    Thank you Heather for your nice feedback, we really appreciate your business! Best. Vagma Ketterer

  • Laurie B. Mar 31, 2017
    House Cleaning
    Verified Review
    Love having clean house
    The deep cleaning was awesome and the owner is very accommodating and helpful. I have them clean every other week and they do a good job. They will put new sheets on the beds and do your dishes, etc. I would prefer the same person come every time but otherwise I am happy to have a clean house!
    Vagma K. Apr 9, 2017

    Dear Laurie, Thank you for your feedback, I really appreciate to know how you think and how you feel about the job that we provide to your family. Have a wonderful day! Vagma Ketterer.

  • James N. Mar 9, 2017
    House Cleaning
    Verified Review
    Great Service
    Great Service and communication
  • Alicia M. Dec 9, 2016
    House Cleaning
    Verified Review
    Thorough
    Great first cleaning! Really appreciate that the inside, accessible parts of the refrigerator are also cleaned.
  • Heather J. Nov 13, 2016
    House Cleaning
    Verified Review
    Excellent Quality and Customer Service. Highly recommend
    The owner, Vagma, came to my home for a consultation. We went room to room and she discussed how her team cleans from top to bottom. We started with an initial deep clean, and have since continued with a regularly scheduled cleaning every two weeks. Everything looks amazing when the women have finished cleaning. The communication from Vagma is excellent and the price is fair/comparable to other companies. The team has no problem working around my pets, and they use safe products so I don't worry about chemicals harming my children. I feel comfortable leaving her team in the house to work while I am away running errands. I am happy with the job they do and highly revommend Copacabana Cleaning to anyone needing regular cleaning service.
  • Susan T. Sep 27, 2016
    House Cleaning
    Verified Review
    Spectacular.
    My high expectations were exceeded. Everything was the kind of clean that I rarely have the opportunity to achieve, if ever. I am jubilant about Copacabana Cleaning's service.
  • Becky V. Sep 9, 2016
    House Cleaning
    Verified Review
    1st time cleaning my house...
    First time cleaning. So far so good!đź‘Ť
  • Nicoletta G. Sep 2, 2016
    House Cleaning
    Verified Review
    General cleaning
    Vagma and her team arrived on time and performed a precise complete job at a honest price. I will hire her again.
  • Rebecca M. Jul 15, 2016
    House Cleaning (One Time)
    Verified Review
    Vagma came to my rescue when my usual housecleaners cancelled our appointment at the last minute. Arrived on time and did a great job. Now we can enjoy our out of town guests that are coming in for a visit. Thanks!
    Vagma K. Jul 17, 2016

    Hi Rebecca, thank you for your feedback and enjoy your guest visit! Vagma.

  • Connie H. Jul 2, 2016
    House Cleaning (One Time)
    Verified Review
    Hard working ladies.
  • Luke W. Jun 28, 2016
    House Cleaning (One Time)
    Verified Review
    Vagma's team did a fantastic job. We had them come while we were on vacation and had a family member let them in... Nice to come home to a super clean house!
  • Lance R. Jun 25, 2016
    House Cleaning
    Verified Review
    Vagma & her team were very professional, flexible, & friendly. They did a terrific job with the cleaning demonstrating excellent attention to detail. Based on our initial cleaning, I would recommend them highly to others.
  • Kate L. Jun 23, 2016
    House Cleaning (One Time)
    Verified Review
    We needed last minute house cleaning before a party after our originial cleaners cancelled. Vagma's crew was very thorough and even cleaned some hard-to-reach outdoor windows.
  • Stephanie C. Jun 21, 2016
    House Cleaning
    Verified Review
    Arrived on time. Great job cleaning. Very pleasant to work with.
  • Shannon A. Jun 21, 2016
    House Cleaning
    Verified Review
    After Vagma took the initiative to actually meet with me at the house for a quote (unlike the other companies I contacted), I hired Copacabana team to clean our house twice a month. Yesterday was the first cleaning, and the level of detail is amazing-- from changing sheets to cleaning the inside of the refrigerator. I am very happy with the job they did and how thorough the cleaning was, and am very excited to have similar service over the coming months.
  • Kyle L. Jun 18, 2016
    Deep or Spring Cleaning
    Verified Review
  • Kelsey E. Jun 16, 2016
    House Cleaning
    Verified Review
    Vagma and her team cleaned my house for the first time yesterday and everything looked great! It was so nice to come home from work to a clean house. The team definitely pays attention to detail and ensured that every surface was cleaned during their visit! I cant wait to have them come back again.
    Vagma K. Jun 17, 2016

    Thank you very much Kelsey, It was a pleasure work for you. For your future cleanings, We'll keep the same job that we did on your first cleaning, This is our goals with our customers..

  • Delita C. May 25, 2016
    House Cleaning (One Time)
    Verified Review
    This is the first time I used this company. I was hosting a big party in 2 days and was stressed. Copacabana sent three women to clean my 4500 sq ' house. I did not expect they would have time to do the entire house. I was pleasantly surprised and relieved when they did. They worked quickly and did a very thorough job. For example they moved all the items on my bathroom counter so that they could clean the entire counter-not just wipe around things. They made the inside of my granite composite kitchen sinks shine-still don't know how they did that. They wiped down the inside edge of my kitchen cabinet under the main sink where spills could be. They got rid of dust I didn't know I had. I was very pleased at the price too. I will definitely hire Copacabana again.
  • Ruth C. Apr 30, 2016
    House Cleaning
    Verified Review
    Vagma and her crew are incredible. I am so glad to have finally found a home cleaning company that is both reliable and thorough. I really appreciate the attention she gives to detail and how she goes above and beyond basic cleaning service. Copacabana is worth every penny and you won't be disappointed in their service!
  • Heidi N. Apr 25, 2016
    House Cleaning
    Verified Review
    Vagma did a deep clean on my home was outstanding pleasant professional and detailed hired her on regular basics Thankyou Heidi Nelson
  • Stephanie S. Apr 23, 2016
    House Cleaning
    Verified Review
    Vagma is a total professional. She met with me on short notice, was on time, and fully and meticulously explained how her cleaning crew was trained to clean. I hired them to do bi-weekly cleaning, and the first cleaning went perfectly. I could not be happier!
  • Evan H. Apr 20, 2016
    House Cleaning
    Verified Review
    Great first job! Will definitely be looking forward to this level of service on a regular basis.
    Vagma K. Apr 21, 2016

    Hello Evan, thank you for your feedback, I really appreciate! I also would like to tell you that we'll not skip job in your home because our goal is to keep your house beautiful! Best wishes. Vagma K.

  • Michael C. Apr 5, 2016
    House Cleaning (One Time)
    Verified Review
    Had a deep clean completed at my home. Vagma and team were super fast, and left the home spotless!
    Vagma K. Apr 21, 2016

    Hi Michael, I would like to thank you and family for your feedback, I really appreciate! Vagma K.

  • Jordan C. Mar 26, 2016
    House Cleaning
    Verified Review
    I've been using Copacabana for almost two years and I'm extremely satisfied with their service. They are very thorough and we're always happy to come home to a spotless house after they've cleaned. Vagma and her staff are very nice and easy to work with. I highly recommend Copacabana to anyone looking for a quality cleaning service.
  • Catherine L. Mar 23, 2016
    House Cleaning (One Time)
    Verified Review
    Vagma and her team did an extremely good job cleaning my house after I moved out. I will use them again for sure!
  • Simi M. Mar 9, 2016
    House Cleaning
    Verified Review
    Love every time I come home to a clean house!!! They do a very thorough job. I would definitely recommend them for house cleaning.
  • Cassie V. Feb 7, 2016
    House Cleaning
    Verified Review
    I really appreciate the excellent communication that Vagma provides and the house is always spotless after her team comes.
    Vagma K. Feb 8, 2016

    Dear Cassie, Thank you for your feedback which makes such a difference for us. I really appreciate your business. Best! vagma and crew.

  • Frank T. Jan 30, 2016
    House Cleaning
    Verified Review
    So far so good. Will keep checking but everything seems to be going well after 3 times. There was a mix up the first time but since then all is good. The attention to detail has been as advertised.
    Vagma K. Feb 5, 2016

    Hi Frank, thank you for taking your time to provide feedback! We apologize for the arrival time with the first cleaning, it was difficult for the team to find your home due to the address being new and not located on their GPS map. I am happy to hear that overall things have been up to our standards and we will continue to work on providing you the best service possible!

  • Dan N. Dec 21, 2015
    We had them clean our house and constantly had different cleaners. It was important for us to have consistent reliable cleaners that new the routine and they were not able to do that. Also, not the easiest to do business with
    Vagma K. Dec 21, 2015

    Hi Dan, thank you for your fredback. Our company works with 3 different teams of 2 people. They are all trained to do the same quality of work and routine. All the notes made during your first appointment are passed on to them. I understand the importance of having the same team clean your home and would be happy to work with you in the future, should you change your mind. Thank you so much for trusting us with your home!

  • Charlene G. Nov 13, 2015
    Vagma was very professional and returned my phone call the same morning that I phoned her, leaving a message. She explained thoroughly what tasks would be completed during a "deep cleaning job". Her crew arrived on the designated day/time. All cleaning was completed as promised. The quality of the work is outstanding. Both my husband and I are delighted with Vagma's and her crew's work, especially attention to detail. I have scheduled Copacabana Cleaning to return to our home on a regular basis. I highly recommend this company!
  • Shak K. Oct 22, 2015
    Vagmas attention to detail is outstanding. Her team did an incredible job and left my house sparkling. Love that they get the baseboards ceiling extraction panels every nook and cranny. Awesome job
  • Christine L. Oct 20, 2015
    excellent work, detail oriented.
  • Adela B. Oct 18, 2015
    House Cleaning
    Verified Review
    Vagma and her team are absolutely wonderful! We just hired Copacabana Cleaning and so far our experience has been great. From the initial walk through to the thorough cleaning, and the wonderful, thoughtful service all around, we feel that we are genuinely taken care of.
  • Victoria L. Oct 18, 2015
    House Cleaning
    Verified Review
    I needed a through house cleaning. I'd quit using the cleaning company before, and it had been 3 weeks. I was out of town for a week and house really needed a through cleaning to have starting point to get back on track and I had a scheduled party for Saturday. I Posted job on Tuesday and Vagma made it happen on Friday morning...and did an incredible job on such short notice! I've been very impressed with the kind, professional customer service and the quality of service. I highly recommend this company!
  • Michael C. Oct 13, 2015
    House Cleaning
    Verified Review
  • Susan T. Oct 6, 2015
    House Cleaning
    Verified Review
  • Sarah T. Sep 27, 2015
    Copacabana Cleaning does an excellent job cleaning my home twice per month. I interviewed multiple cleaners and their attention to detail really stood out above what others promised. Small things like wiping out the inside of the fridge shelves and removing all shoes from the mud room to clean under the shoe bins really go a long way. They do a fantastic job and Vagma is very responsive via email when I need to request different day/times. Very happy with them!
  • Abbe L. Sep 26, 2015
    Started with a deep cleaning that was reasonably priced and resulted in a spicy n span home. The monthly cleaning is so good that keeping it tidy until the next month is easy. Vagma is very responsive and friendly. So glad I have started to use this service. Nothing better than coming home to a completely clean home.
  • Shoshanna O. Sep 21, 2015
    The ladies are very nice. They worked hard.
  • Elisa L. Sep 7, 2015
    Excellent job, very professional.
  • Nadine M. Jul 23, 2015
    This was my first experience with Copacabana . Vagma and her crew did a deep cleaning which left our house looking fabulous! She promised attention to detail and she followed through. My tile kitchen countertops look amazing.. Grout stains that I thought were permanent have disappeared.. Windows sparkle; gritty dusty blinds look and feel new again; baseboards, windowsills, etc., all good. I will be using Copacabana on a regular basis and feel good about recommending them.
  • Beverly S. May 5, 2015
    House Cleaning
    Verified Review
    AMAZING AMAZING...
    Vagma K. Jul 20, 2015

    Dear Beverly, I'm sorry for my delayed but I still want to thank you for your feedback!

  • Carla A. Apr 29, 2015
    House Cleaning
    Verified Review
    Very pleased with the service provided by Vagma and her team. I had a great customer experience. She was very quick to get back to me, she answered all of my questions and they did an AMAZING job. I will definitely continue using their services.
    Vagma K. Jul 20, 2015

    Dear Carla, I know your feedback has been posted a while ago, but I still want to thank you for your feedback!

  • Amy Y. Apr 27, 2015
    House Cleaning
    Verified Review
    Vagma and two other nice ladies came to my townhouse in Kirkland this past Friday for an initial deep cleaning. They were here for about 3 hours, and they just went straight to work with a high attention to detail! They were running late- but Vagma called me, very kindly, apologizing for running late that day-- so I appreciated the communication. And the quality of work was top notch. Vagma apologized several times about the delayed start and said they are normally very timely; I still rate them with five stars, as her communication was great, the ladies were very nice and very focused and I will definitely be using their services again-- most likely on a regular basis!
    Vagma K. Apr 27, 2015

    Thank you for your kind words. I am glad my team and I were able to help!

  • Lingda S. Mar 14, 2015
    House Cleaning
    Verified Review
    Vagma and her team are helping me clean the house on a bi-weekly basis. I didn't have to give a lot of detailed instructions beyond showing them around the house. They know what they're doing. So far, they've done an initial cleaning a bi-weekly maintenance cleaning. The initial cleaning got the house almost as clean as when I moved in. Pretty awesome. The maintenance cleaning got the house back to about the same level of clean as the initial cleaning. Normally, I'm only able to clean one area at a time by myself, and when I'm done rotating through all the areas, the first ones are dirty again. It's so nice to have the whole house clean at the same time.
    Vagma K. Jul 20, 2015

    Dear Lingda, I think is never to late to thank someone. I would like to thank you for your feedback and for continuing to use our services!

  • Hans J. Feb 19, 2015
    House Cleaning
    Verified Review
    Vagma K. Jul 20, 2015

    Is never to late to say thank and I would like to thank you for your feedback!

  • Shari D. Feb 12, 2015
    House Cleaning
    Verified Review
  • Erin Q. Feb 4, 2015
    House Cleaning
    Verified Review
    Vagma and the girls came to do a deep clean of our house on this week and I must say that we were VERY happy with the results. My husband commented that our glass shower had not looked that clean since the day that we moved it! The attention to details in other areas was also fantastic - they cleaned inside the fridge, the tops of the cabinets, dusted the skylights and the whole house smelled fresh and clean. I can't wait for them to come back in two weeks for our next cleaning! I would highly recommend Copacabana Cleaning.
    Vagma K. Jul 20, 2015

    Dear Erin, I'm sorry for my delay but I would like to thank you for your feedback!

  • Laura H. Jan 29, 2015
    House Cleaning
    Verified Review
    I scheduled Vagma's team to come for the first time a few days after the birth of my first child. There is nothing sweeter than the sound of scrubbing coming from your bathroom when you are exhausted. Vagma arrived to introduce herself along with a team of cleaners. They whirled about and left the house spotless. I have never seen my house so clean. I look forward to having the team return every other week!
  • Amy T. Jan 14, 2015
    House Cleaning
    Verified Review
    Loved the crew that came to do the deep cleaning. Very efficient and friendly. Looking forward to having Vagma's girls keeping my house looking great.
  • Megan O. Dec 14, 2014
    House Cleaning (One Time)
    Verified Review
    Based on all of the wonderful reviews, I was excited to try out Copacabana Cleaning. However, I had several disappointing experiences and have decided to look elsewhere moving forward. I was impressed with their initial clean although they did forget to clean out our fridge. They did, however, take care of it a month later at another scheduled cleaning. The cleanings since that initial clean were not as good. Basic services such as dusting in bedrooms was not done (or if they did do it, I couldn't tell). I brought this to Vagma's attention and she did make it right by returning my money for that cleaning service. I appreciated that.
    Vagma K. Dec 15, 2014

    Thank you for your feedback! I would like to bring to your attention that my team returned to your home on the Saturday after your cleaning to clean inside your fridge, which was the only day you had available for them to do so. We are very happy to have a policy that if we are notified of anything that a customer is unhappy with within 24 hours of the cleaning our team will go back and fix it. I would also like to point out that you had some concerns about a dusty shelf in a bedroom after your last cleaning. However, since your availability did not allow my team to go back I refunded you the money for your monthly cleaning. We are sorry that you were unhappy with our services. Customer satisfaction is very important to us. Our teams are trained to do consistent and quality work which is what has helped us achieve our great reputation. Thank you again for your thoughts. Have a great day!

  • Leslie M. Nov 19, 2014
    House Cleaning (One Time)
    Verified Review
    Copacabana Cleaning did an amazing job at cleaning our home! We have two large golden retrievers and I was impressed that they got up all of the hair. They even cleaned every crevice and areas I didn't even realize were dirty.
  • Ginger K. Nov 18, 2014
    House Cleaning (One Time)
    Verified Review
    Vagma and her team were wonderful! Could not recommend them higher. Great work!! We have moved from the area or I would hire them to be regulars!
  • Gina P. Nov 6, 2014
    House Cleaning (One Time)
    Verified Review
    As a thank you to my sister-in-law I employed Vagma's housekeepers to do a thorough cleaning of her home. They cleaned the baseboards, blinds, window sills, everything! The housekeepers were both wonderful people and the work was done professionally and efficiently. I give them very high marks and will use them again. The best thing was the look on my sister-in-law's face when she walked into her beautifully clean home after a long day of teaching 11 year olds!
  • Lori J. May 12, 2014
    House Cleaning (One Time)
    Verified Review
    Copacabana Cleaning did a great job on my home, everything sparkled when they left. I will definitely recommend them.
  • Julie C. Feb 16, 2014
    House Cleaning (One Time)
    Verified Review
    I've had several cleaners over the years and I'm usually disappointed over one or two items after the cleaning. When the cleaning was completed I looked through my home and was truly impressed. Nothing was missed and everything was done well. I highly recommend Copacabana Cleaning. You will not be disappointed.
  • Misty G. Jan 6, 2014
    House Cleaning (One Time)
    Verified Review
    Vagma and her team came out for our initial deep clean and did a very good job. I have two young toddlers and the mess they make is often surprising. I really appreciate that they took the time to clean the high chairs and booster seats. This is something that needs to be done often but I often neglect. Vagma is kind and easy to communicate with. I have decided to contract her services on a monthly basis.
  • Rebecca Y. Jan 5, 2014
    House Cleaning (One Time)
    Verified Review
    We are very happy with our house cleaning decision! Vagma is very friendly and was accommodating to fit us in her schedule 2 days before Christmas. She and her team have cleaned our house twice and have done a thorough job. I would definitely recommend Copacabana cleaning!
  • Tresa B. Jan 1, 2014
    House Cleaning (One Time)
    Verified Review
    Vagma was very quick to give me a quote and then do an initial visit. She is 100% professional, thorough and affordable. I was put at ease as we walked around my home and she explained to me her cleaning process. On the day of the deep clean she oversaw her two lovely helpers, and the three of them spent all day doing the most incredible job I have have ever seen. Thank you, Vagma! I am truly happy to have found you.
  • Jennifer D. Dec 17, 2013
    House Cleaning (One Time)
    Verified Review
    She was quick to give an accurate affordable bid, came on a weekend at short notice, and cleaned very well. We gave her our future business too. Thanks for fitting us in and doing it well.
  • Kellie W. Aug 27, 2013
    House Cleaning (One Time)
    Verified Review
    Vagma, Simone, and Fatima are wonderful people to work with! And not only that, the cleaning job they did at my house is second to none, and actually far better than I've ever had with other cleaners! I will be using them again, often!
  • Urmi M. Aug 23, 2013
    House Cleaning (One Time)
    Verified Review
    I posted a request for a cleaner the day before I needed one and Vagma sent Simone over the next morning! Simone did an excellent job cleaning my house from top to bottom. I am looking forward to having her team come regularly to clean.
  • Lori L. Aug 8, 2013
    House Cleaning (One Time)
    Verified Review
    My experience could not have been better! Their attention to detail is stellar! Very professional And heartfelt concern and caring for the client. I so thankful that I found Vagma and have referred her several times since!
  • Adriana F. Mar 26, 2013
    House Cleaning (One Time)
    Verified Review
    Vagma saved me! I posted a request for a cleaner the day before I needed one and she came over the next morning, so I didn't even have to be late for work. Vagma did an amazing job on my one bedroom apartment, she even did my dishes. She was very sweet and very thorough.
  • Nicola M. Feb 13, 2013
    House Cleaning (One Time)
    Verified Review
    Vagma and her assistant came on short notice (I found her through thumbtack) and gave our house a long overdue thorough cleaning (we are wrapping up a remodel project and the house was covered in dust). She did an excellent job cleaning the house from top to bottom. I lam looking forward to having her come regularly to clean. She is efficient, professional, thorough, reasonably priced and a nice person. I highly recommend her.
    Vagma K. Feb 19, 2013

    Thank you very much for your review.

  • Kim C. Jan 16, 2013
    House Cleaning (One Time)
    Verified Review
    I have been searching for a quality house cleaning company I could not only trust and use myself, but also a company I could refer to my many clients (as a professional organizer). This is one of the most common requests I receive and I've had trouble finding a company that followed through and consistently provided quality services. I found that with Vagma. She and her assistant came in and cleaned our townhome from top to bottom and they did a fabulouse job! I told her it was the best cleaning job we've had - ever. I look forward to having her come again and would highly recommend Vagma. You won't be disappointed!
  • Marica B. Oct 26, 2012
    House Cleaning (One Time)
    Verified Review
    very professional. have talked to her that if not only for the schedule available i would have chosen her company. will keep her number just in case we need a replacement
  • Beth D. Sep 21, 2012
    House Cleaning (One Time)
    Verified Review
    Vagma did an initial clean today. She was prompt, thorough, and had a wonderful disposition. I would use her again for maintenance cleaning.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
No, I don't. We work by the job, and the price that I charge to do a house cleaning, will be the same price no matter how long it takes. I don't like the idea to work by the hour because I don't like the idea of feeling that my workers should slow down their job to make their money.
What is your typical process for working with a new customer?
The first step is that as soon I contact them I ask if I'm able to stop by for a walk through, because that way we can built a confidence between each other and I'll be able to give them a fair quote for bought of us. When I talk about confidence, it is important to be able to see who you're hiring to work in your home, and for us, to know exactly what are their needs.
What education and/or training do you have that relates to your work?
I think I have learned everything there is to learn about my field. Now, I just always seek the best employees and products.
How did you get started doing this type of work?
After many years in the industry I wanted to create a business of my own, one that would give detailed attention and serve clientsÂ’ needs more fully. Copacabana Cleaning is that-dream-come true!
What types of customers have you worked with?
The most common type of job we do is regular weekly and bi-weekly cleaning.
Describe a recent project you are fond of. How long did it take?
A recent job I started doing which I am proud of is a vacation home located in Edmonds. It's a busy home and sometimes we only have a couple hours between guest checking in and out to get in there and make it look nice for the next guest!
What advice would you give a customer looking to hire a provider in your area of work?
First thing I would say is to be honest about the job you provide; respect your customer's needs, and do the job for your customer the same way that you would like to have someone cleaning your own home. Try your best to be on time with your customer's requests, to answer as quickly as you can their texts, their emails and phone calls.
What questions should customers think through before talking to professionals about their project?
I wish they knew how happy and satisfied they will be with our work even before they hire us :).