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Angel the Tech on the job was so fantastic! He really knows his stuff. There were here hours after my call, much to my relief! I'm going to bed happier than I woke up. You can't beat that.
Found bed bugs even after treatment.
Very professional and knew immediately what type of ants were crawling in my house. Sprayed around the house and set up bait traps. Will be back in 2 weeks for a follow-up to make sure they got them all. I'm impressed with work quality and how responsive they were. Definitely worth the cost, which is that bad! I'd recommend them to anyone having creepy crawly bugs where they don't belong!
These guys are great, very knowledgeable and thorough. Signed up for regular service with them. They get all the big icky spiders!!
We pretty much freaked out when we found a bed bugs in our home and contacted a few companies right away to get estimates. Northwest K9 was an estimate in the middle (which we like), and several factors impressed us right away. Susan set up a phone call with me the day I asked for an estimate, and we spoke for about an hour (on a Sunday, on her own time, answered my many questions, freely offered knowledge and advice). No other company we contacted came close to their customer support, with no strings attached. They didn't require an inspection but trusted the photos I had, and went out of their way to schedule treatment on a day that worked for us. The technicians themselves were a few minutes early (called before they came), very friendly and professional, and took extra steps to safeguard our furniture during the heat treatment (it can cause ikea veneers to peel, they noted our ikea furniture and protected it with tape and more care from the heat when needed). We were warned that our home would look like a disaster zone when done since everything would be moved around (so the heat could penetrate everywhere), but they even took the extra time to move our furniture back into place. I do wish they had warned me about the dust they applied (it's a non-toxic longterm bedbug killer) . . . I knew it would be applied to all of the baseboards but didn't realize it would coat pretty much every surface in the house from being blown around by fans when cooling down the house. It dried out our skin (feet especially) for the first couple weeks after treatment while we got our house back in order (that's how it kills the bugs), and I wish I had known to be more careful and maybe worn shoes inside for a while. There is pretty massive inconvenience with any bed bug treatment from any company (moving most/all furniture, washing/drying tons of loads of laundry/bedding/textiles, vacuuming a million times...). Heat treatment is pricey anywhere, but the peace of mind was worth the cost to us. Susan and the technicians at Northwest K9 (I think their names were Darcy, James, and Gary?) made the experience as positive as possible. They were very attentive to detail, responsive, thorough, quality, and professional. I would highly recommend them.
We had bed bugs in two houses that needed treatment. Jade came out and explained what to do and why. Both he and Liz answered all questions and did a professional job getting the houses treated ASAP. No follow up needed!
We stand out because we are not affiliated with a pest control company. Our only job is to detect bed bugs. We have no vested interest in you having bugs, we would much rather find that you do not have bugs.
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