FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on scope, materials, and labor. We don’t cut corners or surprise clients with hidden fees. Quality materials, proper structure, and skilled in-house labor are always included in our estimates.
- What is your typical process for working with a new customer?
We start with an on-site evaluation, discuss goals and safety concerns, then provide a clear, detailed estimate. Once approved, we schedule the work, complete the project with our in-house team, and walk the client through the finished deck before final sign-off.
- What education and/or training do you have that relates to your work?
Our experience comes from hands-on field work, ongoing training, and building decks and railings to current building codes. We continuously improve our methods and stay updated on best practices for wood and composite decking systems.