FAQs
- What is your typical process for working with a new customer?
1οΈβ£ First Contact: πβοΈ (Customer calls or emails to inquire about services) 2οΈβ£ Initial Assessment: ποΈπ΅οΈββοΈ (Schedule and conduct site visit for initial evaluation) 3οΈβ£ Quote: π¬π‘ (Discuss customerβs needs and provide a detailed quote) 4οΈβ£ Agreement: π€βοΈ (Customer accepts quote, contract is signed) 5οΈβ£ Planning: πποΈ (Prepare schedule, order materials) 6οΈβ£ Execution: π·ββοΈπ οΈπ (Arrive on site, remove old roof, install new one) 7οΈβ£ Quality Check: πβ (Inspect work, ensure it meets quality standards) 8οΈβ£ Completion: π§Ήπ (Clean site, say goodbye to a satisfied customer) 9οΈβ£ Follow-Up: ππ (Call to ensure customer satisfaction post-project)
- What types of customers have you worked with?
1οΈβ£ Homeowners: π¨βπ©βπ§βπ¦π (Individuals who need repairs or full roof replacements for their homes) 2οΈβ£ Real Estate Agents: π©βπΌπ‘ (Professionals who need roofing work done on properties theyβre selling) 3οΈβ£ Property Managers: π¨βπΌπ’ (Individuals managing multiple properties like apartment buildings or condos) 4οΈβ£ Commercial Clients: ππ¦ (Businesses needing roofing services for their commercial buildings) 5οΈβ£ Construction Companies: π§π·ββοΈ (Companies building new homes or commercial properties) 6οΈβ£ Insurance Companies: πΌπ° (We work with insurance companies on claims related to roof damage) 7οΈβ£ Non-Profit Organizations: ππ₯ (Charities, churches, and other non-profit groups needing roofing services) 8οΈβ£ Government Entities: ποΈπ³ (Public schools, government buildings, parks, etc. needing roofing work) Every client is unique, and we enjoy meeting the diverse needs of our community!
- Describe a recent project you are fond of. How long did it take?
π Day started β‘οΈ π Early morning β‘οΈ π Arrival of materials β‘οΈ π·ββοΈπ·ββοΈ Team assembled β‘οΈ π οΈ Work began β‘οΈ β Short break β‘οΈ ποΈ Continued work, removing old roof β‘οΈ π₯ͺ Lunch break β‘οΈ π¨ Started installing new roof β‘οΈ β Worked through the afternoon β‘οΈ π Finished installing new roof. β‘οΈ π§Ή Cleaned the site β‘οΈ π Job completed by sunset β‘οΈ π Happy client