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Great experience from start to finish! The team went above and beyond to evaluate the state of the home, and then tackle the cleaning job room by room with detail. We couldn’t be happier with the results. At the conclusion of cleaning, Celese walked me through the house and some oddities they found with our new place. I appreciated the attention to detail and the transparency. 10/10 would recommend. Thank you again for making our new home sparkle!May 20, 2019VerifiedAttractive Home's reply
Thank you so much Ardith. Thank you so much for the kind words. It was such a pleasure working for you and helping you make your new house feel like home. Congratulations!
It was very nice to come home to a clean house. The girls did a great job with the deep cleaning. I especially appreciate the time and efforts it took to clean the oven and the master shower. I’m looking forward to the maintenance cleaning and trust Attractive Home will be earning another excellent rating.Nov 13, 2018VerifiedAttractive Home's reply
Thank you Terri for your kind words! It is such a pleasure to have the opportunity to work for you.
I was in a scramble to get my house cleaned after having a horrible experience with a prior cleaning company. I had reached out to Attractive Home in hopes in getting a last minute cleaning scheduled and they were able to squeeze me in! The house was so clean and now I'm set up on a monthly schedule. They are very friendly, punctual and very professional! HIGHLY recommend!Jul 25, 2018Verified
Celese and her crew are great. They are personable and add small aesthetic touches to their cleaning services. Recommended!Jan 16, 2019VerifiedAttractive Home's reply
Brittany. It is such a pleasure to be working for you. Thank you so much!
Celese showed excellent communication from the beginning. She listened to my wants and needs and made me feel like she cared about my home as much as I do. She and her team did a wonderful job and my place has never looked so good!Sep 26, 2019VerifiedAttractive Home's reply
Thank you Christina. We love cleaning your home and we are so pleased that you are totally happy with our services. Thank you!
- What should the customer know about your pricing (e.g., discounts, fees)?We offer FIRST VISIT DISCOUNTS. We offer flat rate pricing. We offer a referral program. Therefor if a currant client refers us a new client, they will receive 100% off their next cleaning when that referral becomes a reoccurring client.
- What is your typical process for working with a new customer?Excellent customer service is so important. Our standard is to communicate through thumbtack or email. Set up a virtual client walk through or phone walk through. A range in fee is then quoted an emailed. A Deep Cleaning or a General Cleaning is then scheduled; whichever best suites your home. Our team comes out and cleans your home professionally. A follow up call is made within 24 hours to ensure your 100% satisfaction with your first cleaning to ensure you are totally happy with our service. We then schedule their maintenance cleanings for what the requirements of your home is. Either every 2 or every 4 weeks.
- What education and/or training do you have that relates to your work?I have a degree in Business Management. I have 4 years experience in operations management of 160 room high end property, managing 12 housekeepers. I completed 16 weeks of training and received certification through Cleaning Business Fundamentals.I have 6 years of hands on house cleaning experience.