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Great experience from start to finish! The team went above and beyond to evaluate the state of the home, and then tackle the cleaning job room by room with detail. We couldn’t be happier with the results. At the conclusion of cleaning, Celese walked me through the house and some oddities they found with our new place. I appreciated the attention to detail and the transparency. 10/10 would recommend. Thank you again for making our new home sparkle!May 20, 2019VerifiedAttractive Home's reply
Thank you so much Ardith. Thank you so much for the kind words. It was such a pleasure working for you and helping you make your new house feel like home. Congratulations!
It was very nice to come home to a clean house. The girls did a great job with the deep cleaning. I especially appreciate the time and efforts it took to clean the oven and the master shower. I’m looking forward to the maintenance cleaning and trust Attractive Home will be earning another excellent rating.Nov 13, 2018VerifiedAttractive Home's reply
Thank you Terri for your kind words! It is such a pleasure to have the opportunity to work for you.
I was in a scramble to get my house cleaned after having a horrible experience with a prior cleaning company. I had reached out to Attractive Home in hopes in getting a last minute cleaning scheduled and they were able to squeeze me in! The house was so clean and now I'm set up on a monthly schedule. They are very friendly, punctual and very professional! HIGHLY recommend!Jul 25, 2018Verified
I’ve been using Attractive Home Inc’s cleaning service every other week for the last few years. Celese and her team of professionals are consistent and take pride in their work, down to the smallest details. I appreciate their use of non toxic cleaners and essential oils that leave the house smelling fresh.Apr 4, 2018
Celese has been cleaning my home for almost 3 years. She’s ‘simply the best’! Her employees are just as personable and hardworking as she is! I would highly recommend Attractive Home, Inc to anyone looking for a trustworthy house cleaning service!Apr 18, 2018
- What should the customer know about your pricing (e.g., discounts, fees)?We offer flat rate pricing. A first time deep cleaning is typically twice the amount of a every two week maintenance cleaning. We offer a referral program. Therefor if a currant client refers us a new client, they will receive 25% off their next cleaning.
- What is your typical process for working with a new customer?I prefer our process to be more of a personal one. Excellent customer service is so important. Our standard is to communicate through thumbtack or email. Set up a client walk through. A walk through gives me a very clear understanding of the needs of their home and the potential client can have a clear understanding of who we are and how we can care for them. A walk through also ensures that an accurate quote can be generated. A deep cleaning is then scheduled. I personally follow up with new clients after their deep cleaning to ensure they are totally happy with our service. We then schedule their maintenance cleanings for what the requirements of their home is. Either every 2 or every 4 weeks.
- What education and/or training do you have that relates to your work?I have a degree in Business Management. I have 4 years experience in operations management of 160 room high end property, managing 12 housekeepers. I completed 16 weeks of training and received certification through Cleaning Business Fundamentals.