FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Amazonia Green Cleaning, we offer clear, upfront, and transparent pricing with no hidden fees. Our quotes are based on the size of your home, frequency of service, and selected add-ons. We also provide discounted rates for recurring cleanings, seasonal promotions, and referral bonuses for clients who recommend us to friends or family. Our goal is to fit your budget while delivering high-quality, consistent cleaning every time.
- What is your typical process for working with a new customer?
We begin with a brief phone or online consultation to understand your home, cleaning needs, and priorities. From there, we provide a detailed estimate and schedule your first cleaning. During the initial visit, our team performs a deep cleaning to bring your home to our standard, ensuring future cleanings are faster and more efficient. After each cleaning, we send a recap and encourage feedback so we can tailor the service to your preferences.
- What education and/or training do you have that relates to your work?
Our team is trained in professional residential cleaning techniques, sanitization standards, chemical safety, eco-friendly product use, and quality control. We continually train our cleaners to ensure consistency, attention to detail, and high customer satisfaction. Our experience serving hundreds of homes and Airbnb properties in Washington has helped us build a reliable, top-rated cleaning system.