Zoila has been cleaning my home since 1998. At first, she worked for another company, cleaned my home personally, and did a great job. Now, she has her own business and trains her workers very thoroughly so they, too, do a reliably wonderful job every time.
Zoila trains the housecleaners in her company to be very thorough. I know that my house is always clean because they clean each surface routinely so that baseboards, window ledges, door frames, door jams--all those surfaces--get cleaned. The cleaners bring their own cleaning supplies. As long as I keep my house picked up, I know that I can have guests at a moment's notice because my house always feels clean. My husband and I have high standards for cleanliness.
I moved from my home near Issaquah to live internationally and then returned to our WA home twice in the time I have known Zoila. Every time I return, I hire Zoila and Amazing Cleaning Services because she is the best. I have had housecleaners that spend way too much time cleaning the counter and surfaces that I clean myself every day yet those same cleaners might not reach into the nooks and crannies to get the grime that grows when spots are neglected. Zoila makes sure that her housecleaners know to get it all. When cleaners first start at your house, she comes with them so the cleaners know all that she expects. Then, as time goes on, she will come by periodically to check as they finish cleaning on some days. She ensures that you are getting a quality job.
Zoila's cleaners arrive on time and have never missed a cleaning. Zoila makes every effort to accommodate her clients if they need a slight change in schedule. The cleaners stay the amount of time agreed upon, and Zoila encourages them to find additional jobs such as wiping out the refrigerator some if they have extra time on any given day. Zoila and her employees show honesty and integrity in their work. Over the past sixteen-plus years when Zoila or her cleaners were cleaning my house, the cleaners might occasionally break a vase or lid or fragile item. On such a rare occasion, the cleaners left me a note or spoke to me directly, and Zoila followed up immediately--within an hour--to make amends. Zoila takes responsibility for any mistakes; and those mistakes are rare.
The cleaners are easy to have in your home. Zoila must take good care of her employees because she has very little turnover. I have had the same cleaners for years and years. They come to my home every two weeks. Some of the cleaners are more proficient in English than others. Zoila understands and speaks English beautifully even though it is her second language. My husband is so happy we have Zoila and Amazing Cleaning Services!
In the directions for writing this review, Thumbtack suggests one write down examples of what could be improved about your experience. You can see from the length of this review that I would list what needs improvement if I had things to list here. I suggest you as the client simply speak with Zoila about all you would like to find in a housecleaning service because Zoila will work with you.
I recommend Amazing Cleaning Services without reservation to my friends and anyone looking to keep their home in top-notch shape.