What should the customer know about your pricing (e.g., discounts, fees)?
It's actually very simple.
We look and listen to what the job is.
We give an estimate in hours and materials.
You, the customer can choose to then pay us for how many hours it takes us to do the job (be it a little less or a little more than the estimate) OR ou can have us give a bid on the job that doesn't change.
Maintenance work we charge for hourly and set a monthly maximum we try to stay under. we will contact you, the customer, if we see the work you want us to do will be over our maximum that month. we do not require a contract for maintenance, you can cancel at any time.
We send an invoice near the end of the month with details on what was done including time & materials.
You pay us by check or cash.
What types of customers have you worked with?
just about ANYTHING OUTDOORS related. Our specialty is plants, however, we can install and fix irrigation, build wood structures like trellis and fix fences, put in hardscapes like rockwalls, flagstone paths, etc.
What advice would you give a customer looking to hire a provider in your area of work?
Even if you want just the minimum done, there may be more going on under your lawn than you realize and signs that a novice may not see until too late that insects or disease are taking hold. We don't promise a lawn that looks like astro-turf, just one that's healthy.
Is it worth saving $20 (... or $300.00) to make sure that highlight tree in the front of your house isn't pruned wrong and looks that way for the rest of it's life? do it right (maybe add a light).