Elevation Home Designs

Hello. Thanks for the comments. Glad to hear you had a great experience.

Thank you, Anna, for the kind words. It was a pleasure assisting you, and I look forward to future projects.

Thank you for sharing your feedback with us. We sincerely apologize that your experience did not meet your expectations. We take your comments regarding the design process and communication very seriously. Our goal is always to provide designs that are both functional and compliant with all necessary regulations. We do know the ADA requirements, as they are part of a number of projects. As for communication, I looked back at the emails, and it looks to me like responses were fairly quick. Even in plan review, where comments were addressed the next day, back in mid-October last year, and that was the last communication we had. We will take this information and use it to refine our processes to help minimize situations like this.