This pro has verified their business license with Thumbtack.
Licensed
This pro has verified their business license with Thumbtack.
Responds in about 1 min
Thumbtack Guarantee
If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
ZOOM DRAIN® is proud to be recognized for providing the most reliable drain, sewer, and septic service providers in Western Washington. Whether you own a home, business, or manage someone else's we have the knowledge and tools to get the job done right the first time.
Overview
Hired 101 times
Serves Puyallup, WA
Background checked
License verified
4 employees
2 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, and Google Pay.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
Credentials
License verified
Construction Contractor
License state: WA
Background checked
Passed by Marvin Bock on Jul 9, 2024.
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, responsiveness, and professionalism.
Excellent 4.9
116 reviews
5
97%
4
0%
3
1%
2
0%
1
2%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Anne W.
2 weeks ago
•
Hired on Thumbtack
I was lucky Zoom Drain was in my area and could easily come by when an alarm had gone off. I was due for a septic inspection, which they did, and Jeremy fixed the alarm cause and went over every aspect of the of my system. He was polite and respectful. A septic pumping was not needed.
Details: Inspect • Other septic system issue • Septic system • 1,001-1,250 gallons • 4-10 years ago • Less than a week ago • House
Septic System Repair, Maintenance or Inspection
Janice D.
May 19, 2026
•
Hired on Thumbtack
Once we decided to go with Zoom, they were very quick to schedule and get the job done. Care was shown while work was underway, and afterwards, effort was made to make sure area was restored as needed.
Details: Pump out septic tank • Other septic system issue • Septic tank • Less than 1,000 gallons • 4-10 years ago • No problem; just need maintenance • House
Zoom Drain of Washington's reply
Thank you for your kind words, Janice! We’re so glad to hear that your experience with our team went smoothly from start to finish. Providing prompt scheduling, careful workmanship, and leaving your space just as we found it are all very important to us. We truly appreciate you choosing Zoom Drain and look forward to working with you again in the future if you need anything else at your home in Puyallup!
-Zoom Drain Washington
Septic System Repair, Maintenance or Inspection
Lara H.
Feb 4, 2026
•
From Google
They came out within 12 hrs for a non-emergency issue, and Jordan was kind, efficient, and really informative. It turns out our clog didnt need intervention today; he offered camera for piece of mind if I was worried but let me know that it was totally fine to wait and see if our clog was resolving on its own since our toilet was flushing fine. Since he showed me what to look for to know it needed service, I know I can call back anytimeto get them back out.
Zoom Drain of Washington's reply
Hi Lara,
Thank you so much for taking the time to share your experience! We're thrilled to hear that we could get out to your home in Tacoma quickly and that Jordan provided the kind, transparent, and informative service we strive for. It’s great to know he was able to give you the reassurance you needed without pushing unnecessary work.
We’re glad you now feel confident knowing what to look for moving forward. If anything changes—or even if you just want that extra peace of mind—please don’t hesitate to reach out. We’ll be here whenever you need us!
Thank you again for choosing us, Lara!
-Zoom Drain Puyallup
Snooze K.
Feb 28, 2026
•
From Google
Jordan provided excellent consultation and inspection service to try to determine if drai cleaning services were needed. Very competent, friendly and thorough. While we need to gather more information to determine the cause of our problems, we'll definitely use Zoom if their services are appropriate for our situation.
Zoom Drain of Washington's reply
Thank you so much for taking the time to share your experience! We're thrilled to hear that Jordan provided excellent consultation and inspection service. He takes great pride in being thorough, friendly, and knowledgeable, and it’s wonderful to know that came through during your visit.
We completely understand the importance of gathering all the necessary information before moving forward, and we're here to support you every step of the way. Should our services be the right fit for your situation, we’ll be more than happy to assist.
Thank you again for considering Zoom Drain—we truly appreciate it!
-Zoom Drain Puyallup
Scheyer L.
Feb 5, 2026
•
From Google
Jordan was fantastic! Got us in early. Explained everything clearly. And was unwilling to leave the job partially finished even when the main problem was solved. We really appreciate his, and Zoom's, help with our sewer lines.
Zoom Drain of Washington's reply
Thank you so much for the great feedback! We’re glad Jordan could get you in early, walk you through everything clearly, and stay until your sewer line jetting was fully taken care of. We truly appreciate your trust in our team and are always here to help keep your home in Tacoma, WA flowing smoothly.
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We offer flat rate competitive pricing so that you can be assured that we are there to solve the issue you called us for.
What is your typical process for working with a new customer?
We want to earn your long-term trust, not a quick sale. Every situation is a bit unique. Our technicians will arrive on-site, evaluate what it will take to fix your problem, and provide options that gets you flowing again within your budget.
What education and/or training do you have that relates to your work?
Zoom Drain uses the latest training curriculum to ensure that all of our technicians are trained on the latest technologies and safety practices.
