FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Final pricing is usually confirmed on-site, since many factors can affect the repair. We always explain the cost upfront and never start any work without the customer’s approval.
- What is your typical process for working with a new customer?
We discuss the issue, schedule a visit, inspect the door on-site, provide a clear estimate, and complete the repair if approved.
- What education and/or training do you have that relates to your work?
I received professional training with Hörmann and gained hands-on experience working in the garage door industry in Ukraine and across Europe. Today, I apply this international experience to provide reliable and safe garage door repair and installation services in the United States.