Why Choose 1-800-PLUMBER?
We are fully licensed, bonded, and insured, and we stand firmly behind every job with our workmanship guarantee. Our mission is to remain the highest-quality brand in the industry. We achieve this by staying true to our core principles: Honesty & Integrity, Professionalism, and Elite Craftsmanship.
We do what we say we will do, always tell the truth, and rigorously train our skilled craftsmen to deliver the highest standards of service. We take immense pride in identifying and fixing the root cause of your plumbing issues, ensuring a permanent, long-term solution rather than a temporary band-aid.
We are openly committed to quality over cost; while we are not the cheapest option in town, we consistently deliver the absolute best value. Our team achieves this by doing what they say they will, always telling the truth, training our team members to always conduct themselves in a professional manner, and only utilizing skilled craftsmen within the industry.
Our Pricing Philosophy: PLEASE READ FAQ.
If you are currently price-shopping for the absolute lowest bidding contractor, or looking to circumvent standard diagnostic dispatch fees, we may not be the right fit for your project. We design our services exclusively for property owners who value elite craftsmanship, transparent communication, and long-term reliability. For more details regarding our standard pricing structures, please review our comprehensive FAQ section!
Overview
Hired 113 times
Background checked
License verified
4 employees
3 years in business
Business hours
SunClosedMon9:00 am - 6:00 pm
Payment methods
This pro accepts payments via Cash, Check, and Zelle.
Customers rated this pro highly for professionalism, responsiveness, and punctuality.
Great 4.8
120 reviews
5
90%
4
4%
3
2%
2
0%
1
4%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Joe
May 21, 2026
•
From Google
Got an appointment fast and Freddy was almost smack dab on time at the start of the window we were told he'd arrive. Freddy took time to explain his findings and what the fix was, and was very upfront about the entire process. This is who I'd want to fix something at my mom's house.
1-800-Plumber +Air's reply
Hi, Joe. Thank you so much for leaving us a stellar review!
Chance W.
May 19, 2026
•
From Google
We had a plumber named Freddy from 1-800-plumber today. He was professional and explained my options. The repair was quick and he went above and beyond!
1-800-Plumber +Air's reply
Hi, Chance. We are thrilled to learn that you had a positive experience with us! We look forward to serving you again!
Roger C.
Apr 8, 2026
•
From Google
We had a water pressure issue in only part of the house after flushing our water heater. Freddy was on-time, knew exactly how to isolate and identify the issue and had it done SUPER FAST, while i was off doing other things! They have earned my trust and i will use them again in the future!!
1-800-Plumber +Air's reply
Hi, Roger. Thank you so much for leaving us a stellar review!
Delores M.
Mar 20, 2026
•
From Google
Talking about fast, efficient, timely, and customer service friendly, these people are right on point! My experience with them was great from the beginning of my call to the end of my service completion! I needed a plumber for my toilet right away and they were able to provide service same day of my call. They let you know who's coming along with a picture and short biography of that person and my plumber Ali was Awesome, friendly, knowledgeable and got the job done in no time! He even went above and beyond as outside of my toilet being stopped up, I had an old flusher that wasn't working very well, he went out and came back within minutes with a new flusher, installed it and it was good to go! They even make paying them easy and convenient, my Bank doesn't offer Zelle, but another paying service called "Pay Anyone" The company had never used this form of payment before but were willing to try it out with me. Their Manager called me and patiently stayed with me on the phone while I made the transfer of funds from me to them and it worked out great! They got their payment and I got my service! I highly and strongly recommend this company and will definately reach out to them again for my future plumbing needs. Kudos to the Receptionist, my Plumber Ali and the Manager, excellent job and well done! Hats off to 1-800 Plumbing & Air!
1-800-Plumber +Air's reply
Hi, Delores. Thanks for taking the time to share your positive experience. We truly appreciate it!
MANINDRA K.
Jun 6, 2024
•
Hired on Thumbtack
James from 1800 plumber came to my house & he is so good in his job that he solves my problem within 5mins and turns out to be a true gentleman as well! Will highly recommend anyone these guys.
Details: 1 toilet • Municipal water (most common) • House
Toilet Repair
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
we price by the job, not by the hour. Because every plumbing system is unique, a licensed technician must physically assess the issue in your home before we can provide an accurate, guaranteed price.
How Our Thumbtack Booking Works:
The Initial Visit: Your Thumbtack booking covers the dispatch of a trained technician to your property at your selected time. This includes a standard visual inspection of up to 15 minutes and an upfront estimate for the permanent fix.
Advanced Diagnostics: If an issue requires deep troubleshooting, disassembly, or advanced testing beyond the initial 15-minute visual check, a diagnostic fee may apply.
Your Booking Credit: To make your decision easier, we waive or credit this initial visit charge directly toward the cost of your repair if you move forward with the job during the same trip!
Our Pricing Philosophy:
We are openly committed to quality over cost. While we are not the cheapest option in town, we deliver the absolute best long-term value. We do not offer blind, inaccurate guesses over the phone or via chat because we believe in addressing the root cause of a problem, not just masking the symptoms.
If you are primarily price-shopping for the lowest possible bidder, or looking to circumvent standard trade dispatch fees, we may not be the right fit for your project. We design our services exclusively for property owners who value elite craftsmanship, transparent communication, and permanent reliability.
For a detailed breakdown of our pricing structures, please feel free to review our comprehensive FAQ section. Let us know if you're ready to secure your dispatch window!
What is your typical process for working with a new customer?
Our goal is to make booking your appointment easy! Our friendly staff is ready to help you. We know your time is valuable so we want to make sure that you do not have to wait on us. So, prior to our arrival you will receive a text message from us that your 1-800-Plumber +Air professional is en route to your home. Prior to beginning any work, we will take the extra steps to protect your home. It is also important that when the work is complete, our work area is cleaner than when we found it. Our team will take great care of your home while working onsite.
What education and/or training do you have that relates to your work?
1-800-Plumber only utilizes licensed and highly trained technicians to come to your home or office to ensure that your job gets done right the first time. Rest assured that our professionals will thoroughly explain what work needs to be performed and always give you pricing before any work is performed. Taking care of your home is our top priority. Prior to beginning any work, we will take the extra steps to protect your home. It is also important that when the work is complete, our work area is cleaner than when we found it. Our team will take great care of your home while working onsite.