FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is upfront and transparent. I charge a flat hourly rate for smaller jobs, and for larger projects, I'll provide a detailed, written quote after assessing the work. You'll never be surprised by hidden fees. The quote will clearly outline the cost of labor and materials. I'm also happy to discuss potential discounts for repeat customers or for scheduling multiple projects at once. For me, it's about building a long-term relationship, not just a one-time transaction.
- What is your typical process for working with a new customer?
When a new customer reaches out, I start with a simple conversation. I want to understand their needs and what they're hoping to accomplish. We'll set up a time for me to come out and take a look at the project firsthand. This allows me to provide an accurate estimate and for the customer to ask any questions they have. Once we agree on the scope and price, I'll schedule the work and get it done efficiently, with a focus on quality. Communication is key throughout the entire process—I'll keep the customer updated on my progress and let them know if I run into any unexpected issues.
- What education and/or training do you have that relates to your work?
My education is primarily hands-on. I've spent years on the job, learning from experienced professionals and mastering a wide range of skills, from plumbing and electrical work to carpentry and general repairs. I've also taken courses to stay up-to-date on building codes and best practices. Every project is a learning experience, and I'm always looking for new ways to improve my techniques and deliver a better result for my customers.