FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on the scope of work. We provide a detailed estimate that includes both labor and materials. There are no hidden fees. We offer discounts for larger projects and repeat customers. Any changes or additional work will be clearly communicated and agreed upon beforehand.
- What is your typical process for working with a new customer?
When working with a new customer, our process typically follows these steps: 1) Initial Consultation: We start by understanding your vision, needs, and budget. This is where we discuss the scope of the project, timelines, and any specific requirements you might have. 2) Site Assessment: If applicable, we’ll schedule a visit to assess the property in person. This helps us identify any potential challenges or unique features of the space. 3) Estimate & Proposal: After gathering all the details, we provide a detailed, transparent estimate that outlines costs for labor, materials, and any other associated expenses. We break everything down clearly so you know what to expect. 4) Design & Planning: Once the estimate is approved, we move into the design phase. This includes selecting materials, layout planning, and finalizing any custom elements. We work with you to ensure the design reflects your style and needs. 5) Project Execution: With everything planned, we begin the actual work. During this phase, we keep you updated on progress and address any questions or concerns that come up. 6) Final Walkthrough: After completion, we do a final inspection with you to ensure everything is to your satisfaction. If any adjustments are needed, we handle them promptly. Throughout the process, communication is key, and we strive to make the experience as smooth and stress-free as possible.
- What education and/or training do you have that relates to your work?
We’re a team of professionals dedicated to making your home or office both beautiful and functional. With years of experience in remodeling and renovations, we’ve got everything it takes to make your project a success. We don’t just do the job — we do it with care and attention to every detail. From the first conversation to the final touch, we’re here to make the process smooth and stress-free.