FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer transparent, upfront pricing with no hidden fees. Estimates are always free, and we provide clear explanations before any work begins. We also offer special discounts for new customers, seniors, military, and property managers. Whether it’s a small repair or a new garage door installation, we’ll work within your budget to find the best solution.
- What is your typical process for working with a new customer?
First, we ask a few simple questions to understand what’s going on with your garage door. Then we set up a time to come take a look usually the same day or the next day. When we arrive, we check everything, explain what we find, and give you a free estimate. If you’re happy with it, we can usually fix it right away. We try to keep things easy, honest, and hassle-free.
- What education and/or training do you have that relates to your work?
Our team has years of hands-on experience working with all types of garage doors and openers. We’ve gone through professional training on installation, repairs, and safety, and we stay up to date with the latest tools and techniques. We’ve handled hundreds of garage door issues, so we know how to get the job done right.