- What should the customer know about your pricing (e.g., discounts, fees)?
We offer a 30 % discount on all our labor pricing to regular customers in Late fall through Winter...It is a prepaid discount..They pay for services at 30% off in Late Fall through winter, then use the service in Spring, Summer, or Fall in the next year..The money paid never expires and can be refunded at any time...
- What is your typical process for working with a new customer?
We show up with bubbles everywhere. we have (3) bubble machines on our truck..Then we give your dogs lambs lung chips for a dog treat...Then we give the new customer some bubbles with our name on them (like people normally give pens and calendars)...Then we walk around the home inspecting with the customer the windows we are going to clean..Then the cleaning begins..Then we leave...After...We contact you on the seasons by email/text/phone to see if you are looking for more service,,,
- What education and/or training do you have that relates to your work?
Many years working in customer service/ sales areas..I love people and paper..