FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I believe in 100% transparent, upfront pricing—no hidden fees, unexpected upcharges, or surprise invoices, ever! Because every home is unique, I provide custom, highly accurate quotes based on the exterior photos you send. My pricing factors in the size of the project, accessibility, and your home's specific needs. To avoid any confusion, I make it crystal clear exactly what details are included in your cleaning (like screens and tracks) before I ever pick up a squeegee. You will always know exactly what you are paying for.
- What is your typical process for working with a new customer?
I am always thrilled to connect with new clients, and my goal is to make the entire process easy, respectful, and stress-free! Here is a quick look at how we will work together: Let's Connect & Snap Photos: We will touch base here on Thumbtack. I’ll ask you to share a few quick exterior photos of your home so I can provide a highly accurate, transparent quote. Fast Follow-Up: I know your time is valuable. I pride myself on lightning-fast communication to finalize the details and answer any questions you might have. Respectful, On-Time Execution: On the day of your cleaning, I arrive punctually and work efficiently. I treat your property with the utmost respect, taking careful steps to protect your landscaping and interior floors. A Crystal-Clear Guarantee: My job isn't done until you have a seamless, streak-free view. I will always ensure you are thrilled with the meticulous details before I pack up. I can't wait to learn more about your project—let's get started!
- What education and/or training do you have that relates to your work?
I possess extensive hands-on training acquired through direct, on-the-job experience. I mastered the trade in the field, honing my skills in specialized glass care, ladder safety, and property protection. This means your windows get a flawless, streak-free shine without you ever having to worry about scratches or safety risks.