FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I believe in 100% transparent pricing—no hidden fees or surprise charges, ever! Because every home is entirely unique, I don't use a 'one-size-fits-all' price tag. Instead, I provide custom, highly accurate quotes based on the exterior photos you send. My pricing factors in the size of the project, accessibility, and the specific needs at your home.
- What is your typical process for working with a new customer?
I am always thrilled to connect with new clients, and my goal is to make getting started as easy and stress-free as possible! Here is a quick look at how we will work together: Let's Connect: First, we will touch base right here through Thumbtack to get the ball rolling and discuss your goals. Snap a Few Photos: To ensure I understand exactly what you need, I’ll ask you to share a few quick photos of the exterior sides of your home or structure, making sure the windows are visible. Fast Follow-Up: I know your time is valuable, so I pride myself on lightning-fast communication. Once I have your photos, I will follow up with you quickly with the next steps! Open Q&A: No question is too big or too small. I am here to answer any questions you might have so you feel completely confident moving forward. I can't wait to learn more about your project—let's get started!
- What education and/or training do you have that relates to your work?
I possess extensive hands-on training acquired through direct, on-the-job experience. I mastered the trade in the field, honing my skills in specialized glass care, ladder safety, and property protection. This means your windows get a flawless, streak-free shine without you ever having to worry about scratches or safety risks.