FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is clear and transparent. We provide detailed estimates so customers understand exactly what is included. We offer a 10% discount for referrals and repeat clients. Any additional work is discussed and approved in advance. There are no hidden fees — the agreed price reflects the scope of work we discussed.
- What is your typical process for working with a new customer?
My process is simple and transparent. We start with a site visit to review the scope of work and discuss details. I explain the process clearly and provide a straightforward estimate that outlines what is included. Once the scope and price are approved, the cost stays fixed unless the customer decides to add new work. I focus on clear communication, realistic timelines, and delivering exactly what was agreed upon.
- What education and/or training do you have that relates to your work?
My education is directly related to construction and building structures. It covers heating, plumbing, engineering systems, electromechanics, geometry, and physics, as well as analytical skills necessary for precise and high-quality work.