Mr. Rooter Plumbing of Seattle

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Introduction

With over 50 years of experience, Mr. Rooter Plumbing, a Neighborly company, is on the cutting-edge of plumbing practices, technology and skill. From the moment you call us to the moment we leave your home, you can expect clean, courteous and friendly professionals who get the job done right—the first time. Our plumbers are licensed and insured, and we guarantee all workmanship and parts! We offer flexible, convenient appointment times that can be worked around your schedule. Our services are available around-the-clock, including weekends and evenings—and we never charge overtime fees! With our upfront, flat rate pricing model you can rest assured knowing you’ll pay an affordable price for any service we perform, keeping you in control. Call your local Mr. Rooter Plumbing professional today to schedule a service.

Overview

Hired 10 times

58 employees

55 years in business

Business hours

Sun8:00 am - 6:00 pmMon8:00 am - 8:00 pm

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook, Instagram

Reviews

Customers rated this pro highly for punctuality, responsiveness, and professionalism.

Very good 4.5

44 reviews

5

87%

4

2%

3

0%

2

2%

1

9%

Read reviews that mention:

Kim M.

Feb 27, 2025

·

Hired on Thumbtack

Called at 8am and Johnathan was out by 10:30am same day. He quickly diagnosed the problem for me. Will definitely call again for any future plumbing issues. Very satisfied.

Plumbing Inspection

SACHIN N.

Jun 2, 2025

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Hired on Thumbtack

I am writing to express my concern and dissatisfaction regarding the recent service provided at my residence. While I appreciate the technician’s prompt arrival and successful completion of the faucet cartridge replacement, I was extremely surprised to receive a bill of $669.77 for a job that took approximately 10 minutes to install. This labor charge seems excessively high, especially considering the industry standard rates in Seattle for similar plumbing tasks, which typically range from $90 to $270. The service performed did not require any specialized tools or extended diagnostic work that might justify such a premium fee. I value professional service and understand the costs associated with skilled labor, but this charge feels disproportionate to the time and complexity involved. I kindly request a review of the invoice and a reconsideration of the labor fee. I would appreciate a detailed breakdown of how this amount was calculated.

Details: 1 shower or bathtub • Bathtub • House

Mr. Rooter Plumbing of Seattle's reply

We’re sorry to hear you were dissatisfied with the pricing, Sachin. We appreciate you acknowledging the technician’s prompt arrival and the completed repair. We understand your concerns and would like to address them directly. Please reach out to our Branch Manager, Vinnie, so we can review the invoice with you and discuss a resolution. Thank you.

Shower and Bathtub Repair

Past Customer

Aug 8, 2023

·

From Google

Great experience. I call Sunday morning and within an hour the technician arrived and fix the water line supply for my toilet.

Mr. Rooter Plumbing of Seattle's reply

It's fantastic that our fast response time was helpful, Ileana! We truly appreciate your business and are delighted we could repair the problem quickly. Thank you for your review! Robert Miller, General Manager, Mr. Rooter Plumbing of Seattle

Past Customer

Aug 3, 2023

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From Google

I called that morning about a clogged toilet, and before the afternoon not only was my system back online it had been improved. The technician noticed that the toilet was not placed on the wax seal properly and its original installation and that could lead to problems later so he made sure that was corrected and he updated our tank mechanism so it would fill faster. The toilet is an older model. Our tech was mindful to be clean, professional, respectful.

Mr. Rooter Plumbing of Seattle's reply

It's great to hear that your repair was seamless, Rebecca! We love to know that our service professional took the initiative to correct the placement of the toilet to avoid future issues. Thanks so much for your fantastic feedback! Robert Miller, General Manager, Mr. Rooter Plumbing of Seattle

Past Customer

Jul 19, 2023

·

From Google

Knowledgeable, friendly, fast scheduling, and on-time. Very happy with service provided, finding and installing exact replacement parts for Grohe shower controls.

Mr. Rooter Plumbing of Seattle's reply

Your review made our day, Jody! We understand how important it is to find and install exact replacement parts, and we're glad that we were able to deliver. Thanks for your terrific feedback! Robert Miller, General Manager, Mr. Rooter Plumbing of Seattle

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We have an up-front, flat rate pricing model. Our professional plumbers explain what services they are going to perform—prior to starting the job. You will be presented with options to make informed decisions about your plumbing services.
What is your typical process for working with a new customer?
We make your emergency a priority, scheduling service as quickly as possible to resolve your problem. We wipe our feet on our own mats, we wear shoe covers before entering your home and we’ll offer you a fair assessment of your plumbing situation and how much it will cost to handle it.
What education and/or training do you have that relates to your work?
Our plumbers are licensed and insured, which means our experience is backed by high levels of training and continuing education. When you call us, you can be confident knowing you are getting service from plumbers who know how to handle your problem effectively, with the least amount of time and money.

Mr. Rooter Plumbing of Seattle

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