FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the size of the home, the type of service (deep, regular, move-out), and the condition. We sometimes offer discounts for recurring service (bi-weekly or weekly). We bring our own supplies and guarantee the quality of our work. No hidden fees.
- What is your typical process for working with a new customer?
First, we listen to your specific needs and ask questions to understand your priorities. Then, we provide a clear estimate. On cleaning day, we arrive on time, well-equipped, and ready to deliver quality. After the job, we check in to make sure you’re 100% satisfied.
- What education and/or training do you have that relates to your work?
We’ve taken several courses in sanitation and hygiene best practices, especially for vacation rental turnovers. But most importantly, our team has real-world experience handling all types of homes — from move-out cleanings to maintaining high-end Airbnbs.