FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing depends on the size of the space, its condition, and the type of cleaning needed. Every home is different, so we prefer to provide a clear estimate based on the details you share. Photos are always helpful, but not required. There are no hidden fees. We’ll explain what is included before scheduling so there are no surprises.
- What is your typical process for working with a new customer?
We start by learning about the space and the type of cleaning you need. We may ask a few questions or request photos so we can better understand the project. After that, we provide an estimate and discuss scheduling. Once the service is booked, our team arrives ready to work and focuses on the priorities that matter most to you. Our goal is to make the process simple, clear, and stress-free from the first message.
- What education and/or training do you have that relates to your work?
Our experience comes from hands-on cleaning work over the last two years. During that time, we have worked with homes, rentals, move-in/move-out cleanings, Airbnb turnovers, and post-construction projects. We continuously improve our methods, organization, and attention to detail to provide a more consistent experience for our clients.