FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
One of our green guarantee is Price Assurance. We provide no obligation free estimate. If we quote you an on-site estimate, we guarantee the final price will never be more than the price originally quoted. In fact, sometimes you will even pay less if your items fill up less space in our trucks than what we originally estimated. So you never have to fear paying more than what you were quoted, we guarantee it. We run different promotions which can be found at Junkluggers website and facebook page. * Costs are subject to change on items added AFTER an agreement on price has been reached.
- What is your typical process for working with a new customer?
Plain and simple, we aren't happy unless customers are. Customers call us for no obligation free estimates, most of the times we are able to remove items during the same visit. At The Junkluggers, we are confident in the services we provide. We always aim for 100% customer satisfaction and if you aren't happy, let us know – we will do everything we can to make it right. One of our green guarantee is on time arrival within two hour window.
- What education and/or training do you have that relates to your work?
Worked as Manager, Product and Services Quality for Boeing . Completed Masters of Business Administristation from University of Washington. I have strongly believed in community service as well as great customer service, The Junkluggers has been the perfect opportunity where I can contribute to both.