FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is usually based on the size of the project and what level of service selected. We can recommend a service based on your need and budget. We offer everything from essential services to keep your roof and gutters functioning properly to cleaning that make your roof and gutters look like new.
- What is your typical process for working with a new customer?
We typically get the customers address to be able to get the dimensions from the county assessor information and a couple questions about roof & gutter type and what services might be needed. We then email a quote based on the the information have with different levels of cleaning services. We can discuss the cleaning, answer any questions and schedule the cleaning in a matter of days.
- What education and/or training do you have that relates to your work?
We've gone through two different roof cleaning education training provided by industry leaders. Our general roof cleaning training was in North Carolina by one of the largest roof cleaning services in the Southeast. We then went through Cedar/wood shake roof cleaning because wood is it's own animal when it comes to cleaning and preserving.