FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer clear and transparent pricing based on the size of the pool or spa and the level of service needed. We always try to keep pricing consistent and fair across all customers for similar services. No hidden fees. Discounts are available for weekly maintenance plans and long term customers.
- What is your typical process for working with a new customer?
We start by understanding the problem and the current condition of the pool or spa. Then we explain the situation and offer clear solutions. After that, we schedule the service with the customer and complete the work efficiently while keeping you updated.
- What education and/or training do you have that relates to your work?
We have hands-on experience working with many clients and different types of pools and spas. We also hold the appropriate licenses required for this work and follow industry standards to ensure safe and high quality service.