FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing depends on the length, academic level, deadline, and complexity of the project. We offer discounts for repeat clients, bulk orders, and referrals. There are no hidden fees — what we quote is what you pay.
- What is your typical process for working with a new customer?
Once the client submits their project requirements, we create a personalized dashboard where they can manage their order. From the dashboard, they can: Communicate directly with the assigned writer or support team Upload additional files or reference materials Receive real-time updates on the order status Initially, the order is marked as Pending until payment is confirmed. Once payment is made, the order moves to Processing, and our expert begins working on it. Upon completion, the status changes to Completed, and the final document is available for download directly from the dashboard.
- What education and/or training do you have that relates to your work?
Our writers hold advanced degrees (Bachelors, Masters, and PhDs) in fields like nursing, business, IT, education, and public health. Many have academic writing experience, and we continuously train our team on research, citations, and plagiarism-free writing.