Quality Water Northwest
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Water treatment type
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Introduction
Hi, I’m the owner and CEO Bret Ovnicek, and want to share with you the Quality Water Northwest story. I started working for Quality Water Northwest in a sales position, and often found myself discussing techniques for growing and improving the business with the owner at the time. When he decided to sell Quality Water Northwest, I immediately made a bid on the company I had grown to love, and I was honored to have the reins passed to me. Our UBI # is: 603-570-492
I grew up on a horse ranch in Montana, training horses with my dad. My father instilled the value of hard honest work in me as a young boy, and that value has been my driving motivator ever since. When I was in my youth, training horses was my passion. However, seeing the immense toll it took on my father’s health, and not liking the time it took away from my family, I realized I wanted a higher quality of life for me and my children. I made the tough decision to hang up my spurs and pursue a new career that would allow me to be passionate and achieve the satisfaction of helping people in a manner similar to my experience in the horse industry
Projects and media
1 photo
Projects and media
1 photo
Reviews
Customers rated this pro highly for professionalism, punctuality, and work quality.
Exceptional 5.0
20 reviews
5
100%
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Past Customer
Oct 31, 2017
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From Google
From Google
Our lake house ran lake water throughout the house. When we decided to upgrade to a fresh water system we did our research and chose Quality Water Northwest for a filtered water system. As a business owner in Southern California I am always watching for excellent customer service and expectations met. Quality Water Northwest gets my 5 stars. Everything they installed was done right. Their staff was very responsive with questions and small adjustments once we were up and running. I waited to be sure we were happy before writing a review. We've been enjoying "Quality Water" for a year now. I work with so many companies. Few stand out as they do. These folks are on my top shelf. Very refreshing. I highly recommend them.
Past Customer
Mar 26, 2018
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From Google
From Google
A Plumber friend recommended this company as our pipes, washing machine, dishwasher, etc. were showing signs of extreme hard water (common in our area). That was probably 6-7 years ago and although we thought it was a bit pricey for the Kinetico system at first, it has proven to be a great investment.We have never had a problem, until my husband unknowingly put in the wrong kind of salt (crystals, instead of pellets) in the holding tank. Noticing the water wasn't as soft as before, I called to set up a service call. The wonderful lady (Amy, I think) who helped me, walked me through a back flow process to see if it would clear the crystals from the tubing before paying a $125 service call. She then sent me water testing strips (free of charge) to make sure the problem was solved. Her recommendation saved us money and got our system up and working once more. Awesome customer service! I highly recommend this company as trust and loyalty are important to me.
Past Customer
Apr 5, 2019
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From Google
From Google
Quality Water Northwest is a beyond 5 star experience!! We have an extensive home water and filtration system and the service we continue to receive from them is excellent. They explain things in detail, they talk to your level of knowledge, they are patient, and they are great at what they do! On top of all that they are wonderful people to deal with, Jason and Matt in the field, and Connie in house ~ all are quality individuals and employees that represent the company very well. They are quick to respond when a need arises and are very solutions oriented in order to make the best decisions on behalf of the customer. Customer focused, water system experts!! Highly recommend!
Quality Water Northwest's reply
Thank you!
Past Customer
Sep 22, 2020
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From Google
From Google
22 September 2020We Absolutely recommend this company!We have struggled with tannins in our well water for years. We finally found the company that solved our problem. Bret, the owner, helped us through the process to find the right system to meet our needs.Bret, Connie in the office, and the men who installed and serviced our system are l wonderful to work with. Service was seamless, appointments were promptly kept, all questions answered in detail, and needs of the purchaser always their focus.It has been a pleasure to work with them, we couldnt be happier with the results, and we heartily recommend that you consider this company if you have water quality problems!Reed and Delia Rasmussen
Quality Water Northwest's reply
Thank you Reed & Delia,
It is our goal to make sure that the individual(s) are given our full time and attention. We are happy to hear that your questions were answered in detail...I know that's a huge value of Bret's, to leave you feeling like you have been heard and having your questions fully answered.
Keep us posted on how your system is doing...Take Care, Shea
Past Customer
Mar 8, 2017
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From Google
From Google
My friends system is running 6 years with no problem. They make everything simple. Good service